shop.com

1.9
1.9 Based on 21 reviews

SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you c...

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Average Rating

1.9

/
5

21 Reviews

5 Star
19%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
76%

All Reviews

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Review Time

Bobby Tobing
I absolutely love shopping on Shop.com! They have such a huge variety of products, and the whole exp

I absolutely love shopping on Shop.com! They have such a huge variety of products, and the whole experience—from browsing to checkout—is always so smooth and fun. I’m definitely recommending it to my friends and family. Honestly, it's worth switching from other marketplaces just for the high-quality products and, of course, the awesome cashback!

5
Date of experience: Mar 29, 2026
Bobby Tobing
I absolutely love shopping on Shop.com

I absolutely love shopping on Shop.com! They have such a huge variety of products, and the whole experience—from browsing to checkout—is always so smooth and fun. I’m definitely recommending it to my friends and family. Honestly, it's worth switching from other marketplaces just for the high-quality products and, of course, the awesome cashback!

5
Date of experience: Mar 09, 2026
Christine
The product ordered (Nike sneakers 270)…

The product ordered (Nike sneakers 270) was a good price on the website. I ordered and the website confirmed the order was placed. after a week I received a message that the product was delivered 3 hrs ago. No product was delivered and checked house/ neighbors etc. responded on customer service link and generic message said " we are checking with our courier to track and will get back with you.No response back after 3 attempts to request the courier used and date shipped or please refund my order. They took my funds on 1/29/26 and today 2/20/26, still no delivery and no refund or update.the worst c/s experience online with shop.com.

1
Date of experience: Jan 29, 2026
Travis Lowe
Shop is part of a scam business

Shop is part of a scam business. They promote scams!!!! Do not use

1
Date of experience: Jan 19, 2026
Jt travers
Absolutely the biggest scam enablers

Absolutely the biggest scam enablers. I ordered through golf cart stuff on shop platform, after nine days not shipped after 9 days, emailed, no answer, called, he called back promised it would be sent that nite or the following morning. Well guess what,,, didn't happen, sent another email, no reply again. Shop doesn't have anyway to get your money back. Or leave a review for the crap retailers the rep. Don't use them, go to Amazon.

1
Date of experience: Jan 13, 2026
Martinez S
First press games are fraudsters

First press games, do not order from.these I preordered a game back in Sept 2024, with the item being prepared for release in mid to late 2025.I've since discovered that the store has stopped sending out orders and it giving refundsI'm having to chase a company through the financial ombudsman as PayPal refuse to help There stance is that the order was was more than. 120 days ago, which it was but nowhere does this have details for preorders, a concept that seems to be lost on his cans PayPal.Very very poor but standard in the UK.

1
Date of experience: Jan 11, 2026
Lingga
Isotonix delivery system is good

I like the exclusive product with Isotonix delivery system, taste good and useful for my health

4
Date of experience: Jan 08, 2026
Rick
They represent many scam websites.....

It seems like every other retailer that goes through Shop.com is a scam and frankly I'm tired of having to go through the hassles of trying to get a refund. It always ends up with me having to notify my credit card company. I am closing my shop.com account and highly recommend everyone do the same. They take no responsibility for representing scam companies.

1
Date of experience: Jan 08, 2026
nikole
They are unresponsive to critical…

They are unresponsive to critical issues that you have Especially when it comes to fraud. They send redundant useless information on how to delete accounts that were created with deception. The only way you know that an unauthorized account was created was after you make your purchase and you get an email telling you that they saved YOUR CREDIT CARD information on their site. THEN when you follow the instructions to delete the account the site says your account not available try again later THEN they send you another exact duplicated email. STAY AWAY FROM THIS COMPANY they have deceptive practices and NO DESIRE to help you!

1
Date of experience: Jan 07, 2026
Melinda Zeppa
Awful service

If there was something less than one star, I would use it. Awful service. No status on orders, no way to return items since they don’t even show them shipped. No customer service, they do not answer phone or email. No packing slips to enable returns or inquiries. Awful, do not use.

1
Date of experience: Dec 09, 2025

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Business Details

  • SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.
    Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.See more

  • email customerservice@shop.com
  • call 8664201709
  • language https://www.shop.com

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