shop.com

1.9
1.9 Based on 21 reviews

SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you c...

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Average Rating

1.9

/
5

21 Reviews

5 Star
19%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
76%

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Karl Webb
Impossible.

Somehow, a vendor recorded my phone number with Shop. Years later, that number got spoofed and I received a new number. I order online and a code is sent to my old phone number. I contacted Shop and was told I can change the number when I sign in. I can't change the number because I need to first enter the code sent to the old number. Shop states they cannot make changes. So, there is no solution and I fear the sent codes will get my accounts hacked.

1
Date of experience: Nov 23, 2025
Carol Putt
I love all of the products we have…

I love all of the products we have purchased over the 28 years we have been with this company. Since we have been shopping online with Shop.com, we have earned $3,520.52 in cash from our purchases! We have wonderful results from the Isotonix supplements and the skin care products are outstanding! The OPC-3 product has kept me off prescription blood thinners for years after pulmonary embolisms. The Joint Support Formula has relieved my husband's knee discomfort for years also. All in all, the excellent customer support by individual customer managers who help with any problems you might encounter far exceed the runaround you get with most online shopping experiences. We love Shop.com!

5
Date of experience: Nov 22, 2025
Linda
Don’t purchase anything from this site

Don’t purchase anything from this site my Momma ordered an item when it arrived it didn’t even look like the item on the box

1
Date of experience: Nov 06, 2025
Missy Jackson
I love Shop

I have been using SHOP for several years and only had 1 issue and it got resolved, I see all the bad reviews, and I am sorry for that however I have zero bad to say about them, I have never had any issues with my products and alot of companies use SHOP for ordering

5
Date of experience: Nov 01, 2025
Erin Chippa
They will steal your money

used them to order a product The company refunded my money and shop has not sent it to my account they just stole it. When I tried to contact them regarding this the only assistance was an automated bot that was completely useless. They have no customer service they don't care don't use this service go directly to the manufacturer's website and save yourself this hassle.

1
Date of experience: Oct 26, 2025
Paul Snow
Forcing people to track their purchases…

Forcing people to track their purchases through their phone is the death knell of a compny. DO NOT USE if you expect service.

1
Date of experience: Oct 15, 2025
Jacquie Whyte
What a racket

What a racket! Worst customer support ever. You try to cancel an order and are told you must contact the auto-ship company, then call another number to get a refund. I told them I wouldn’t, since this subscription was supposed to be canceled months ago. I told the company I would refuse delivery and dispute the charge through my credit card company. Oh my! Then I was told if I did that, they would have to put a BLOCK on my account. Ha-ha. Very funny. Avoid shop.com.

1
Date of experience: Sep 30, 2025
DAVID F
Horrible experience. Will never purchase any goods from a Merchant that useshop.com.

Absolutely the worst website. Completely inaccurate. All it is is a hey look at some other merchants. The does not tell you where, when or when the shipment will receive. It's always again totally inaccurate. If you use shop.com and our Merchant I will not purchase any goods from you.

1
Date of experience: Sep 14, 2025
Kent Ibrahim
Stay away from this site as far as you…

Stay away from this site as far as you canI ordered a $350 product saying it ship next day blah blah , realized it’s a drop ship product from china and shit never arrived, worst site ever

1
Date of experience: Sep 04, 2025
Mai An Le
No responsibility in stolen package

No responsibility in stolen package. No emails saying delivered then stolen and do not want to refund or ship again.

1
Date of experience: Aug 20, 2025

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Business Details

  • SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.
    Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.See more

  • email customerservice@shop.com
  • call 8664201709
  • language https://www.shop.com

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