shop.guineapigsaustralia.com.au

4.7
4.7 Based on 201 reviews

🐹 Unique, pigalicious products for small pets 🇦🇺 Australian owned and operated ✅ Biggest range for rabbits and guinea pigs ❤Small Family Business, support Local...

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Average Rating

4.7

/
5

201 Reviews

5 Star
83%
4 Star
9%
3 Star
2%
2 Star
3%
1 Star
2%

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Review Time

Bobby Morgan
Service was very quick and accurate...

Service was very quick and accurate...

5
Date of experience: Mar 25, 2024
matthewborgert77
Great product but lack of instructions

My experience with my first purchase and customer experience was great. The team is very accommodating and helped me solve my order issues quickly.However as a first time c&c cage builder, there was lack of direction to get me set up and started. There are no instructions with the building kit, and I had to search for videos on youtube to build the stand and cage altogether. There is also no instructions on how to build the corflute pieces, in particular the loft piece is very confusing. There are cut outs and folds in places that I don't understand the reason for. It took me three attempts to build the loft cage correctly, as there is no guide on which way it should be facing or position to be built into. I still don't know if I have built the loft and loft corflutes correctly.I also ordered the cage with clear panels however one of them has two deep scratches that I discovered after I peeled the protective film off. One side of the black railing piece of the ramp also keeps slipping down which blocks the entrance to enter the ramp to go up to the loft. It took me 4hrs to build this from scratch not having a single clue where to start. The assembly time could have been cut in half if there were clear instructions included.My pigs do love their new home but I realised it's difficult to clean the bottom level with the loft in the way, especially after securing everything with cable ties.I appreciated that I was sent extra cable ties and connectors though, it will be helpful in the future.

4
Date of experience: Mar 22, 2024
Donna Cooper
I have 11 guinea pigs and 3 rabbits …

I have 11 guinea pigs and 3 rabbits can't do with out your pellets they just love them . I just love guinea pigs Australia great shop Shirley mawdsley

5
Date of experience: Mar 21, 2024
Jesse
PERFECT!!!

Excellent Quality! Amazing unique products that will make you want to go back and buy more: TEN STARS:- ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Feb 22, 2024
Jade Andersen
The shipping takes too long

3
Date of experience: Feb 22, 2024
Blair
Great quality product

Great quality product. Very happy with my purchase, easy to put together and practical.

5
Date of experience: Feb 20, 2024
Céline H.
Loft

Great product, piggies love it 🥰

5
Date of experience: Feb 20, 2024
Patty Walker
Fantastic products, fast shipping

My guinea pigs LOVE their new Ozzy cage and accessories - products came on time and are great quality. The staff were very knowledgeable and able to help with any questions. Will definitely be ordering again.

5
Date of experience: Feb 18, 2024
Josephine Adams
The CC cages are super easy

The CC cages are super easy and versatile, having the choice of buying entire setups and then being able to order extra parts is brilliant. Very helpful to change as needed.We started with 2 little boys but now also have 2 girls...our home is being taken over !!!🐹🐹😄We are not breeders though so the boys are going in to be desexed...we havent told them yet 🤫Hence the extra cages, which i imagine will develop over time.Having friendly support, great products I can trust makes our daily lives joyful.Thanks again GPA 🐹

5
Date of experience: Feb 15, 2024
Micah B.
Good

Got the product in great condition. Any issues/ delays were communicated and dealt with.

4
Date of experience: Jan 24, 2024

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