Review Time
They are untrustworthy. Exercise caution and avoid placing an order. I ordered a pair of pants nearly 20 days ago and still haven't received it. I reached out via email twice, but they didn't even bother to respond. I will share my experience across social media until I receive my refund.
The product never arrived, and the entire situation has been a complete disaster. I am extremely frustrated. I ordered these items specifically as a gift, thinking there was ample time for delivery. Instead, I faced nothing but excuses, misleading information, and total silence. Initially, I was informed that the package had been sent to the wrong address, which is already unacceptable. After reaching out to the only contact I could find, I was then told that the item had somehow been marked as 'delivered.' Delivered WHERE? There was no package at my door, nothing with my neighbors, and no delivery notice. Just the claim of 'delivered,' seemingly out of thin air. I followed up again to clarify my situation and request proof or a solution. What did I receive in return? Absolutely nothing. No response, no tracking details, no apology, no refund—just complete disregard. This level of customer service is shocking and frankly insulting. Now, due to their incompetence, I had to rush to find the same jeans elsewhere, resulting in £16 wasted, plus an additional £30 spent on the official product from a different, reputable source. This service is unreliable, unprofessional, and clearly indifferent once they have your payment. If you care about your time, money, or peace of mind, avoid ordering from this platform. I feel disgusted, deceived, and incredibly let down, and I sincerely hope this so-called business is shut down to spare others from this chaos.
My jeans were marked as 'delivered' on December 15th, but I haven't seen them. Their website claims they respond within 48 hours, but it's been two days and I still have no response. I spent £20 on the jeans and delivery, yet there's not even a picture of it at my doorstep as proof of delivery.
The product never arrived, and the whole experience has been a complete disaster. I am extremely frustrated. I ordered these items specifically as a gift, thinking there was enough time for delivery. Instead, I faced nothing but excuses, misleading information, and total silence. I was initially told the package was sent to the wrong address, which is unacceptable. After reaching out, I was informed that the item had somehow been marked as 'delivered.' Delivered WHERE? There was no package at my door, nothing with my neighbors, and no delivery notice—just the claim of 'delivered,' seemingly out of thin air. I followed up again to clarify my situation and request proof or a solution. What did I receive in return? Absolutely nothing. No response, no tracking details, no apology, no refund—just complete disregard. This level of customer service is shocking and frankly insulting. Now, due to their incompetence, I had to rush to find the same jeans elsewhere, resulting in £16 wasted, plus an additional £30 spent on the official product from a different, reputable source. This service is unreliable, unprofessional, and clearly indifferent once they have your payment. If you care about your time, money, or peace of mind, avoid ordering from this platform. I feel disgusted, deceived, and incredibly let down, and I sincerely hope this so-called business is shut down to spare others from this chaos.
You should never purchase anything from this service. It's a scam. I bought an item, and the next day received an email claiming the delivery service misplaced the package. I was told I'd get my money back within ten days, but the day after that, I got another email saying the item had been shipped. I still haven't received either the item or my refund.
Claim your business profile now and gain access to all features and respond to customer reviews.
