silvertree.io

4.1
4.1 Based on 70 reviews

Silvertree Reach, the stylish safety device for Active Older Adults. Automatic fall detection, 24/7 emergency call center, up to 10 days of battery life and connectivity to your family and friends. Available at an affordable price of $149. No contracts, o...

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Average Rating

4.1

/
5

70 Reviews

5 Star
60%
4 Star
10%
3 Star
17%
2 Star
7%
1 Star
6%

All Reviews

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Review Time

Grandma Gizzy
Perfect “I’ve fallen and I can’t get up” 😂

Silvertree is the third “I’ve fallen and I can’t get up” (😂) medical alert bracelet/necklace I’ve used. The reason I quit the first one was it could only be worn as an unattractive necklace and I didn’t like going out in public wearing it. The second one could be worn as a very pretty necklace or in a cloth pouch bracelet. It was fine except I had to be careful when doing dishes or washing my hands because the cloth material of the bracelet would get wet and the pendant was not waterproof. When I saw Silvertree advertised I thought it might work for my lifestyle and I was right. The inner workings of the alert mechanical stuff is in a bracelet that is made of silicone and looks like sn iPhone type bracelet. I never have to worry about it getting damp from cleaning house or washing my hands and is very comfortable. It blends right in with my arm so well that I often forget that I have it on. The app that you put on your cell phone is easy to set up and has worked for me as I accidentally dropped it once and got calls from all the people on my Silvertree contact list as well as Silvertree alert service. This one is a keeper!

5
Date of experience: Sep 07, 2024
Mrs C Gierlichs
I am an octogenarian with COPD

I am an octogenarian with COPD, hypertension and a history of TIA’s so understandable that my daughters, only one of whom lives in the same town as me, let alone the Same state are concerned about my wellbeing. I wear my Silvertree faithfully every day although I do put it on my nightstand at night as I am worried about setting off the alarm accidentally in my sleep.I can attest to the fact that it works well as one morning I accidentally dropped it on the nightstand when trying to put it back in. Red light flashed and it vibrated - unfortunately it took most if the allotted 15 seconds for me to wake up and shut it off. Before I had reached my phone all girls had been notified and I was giving a red faced apology for scaring them. As one daughter put it - “at least we know it works.”

5
Date of experience: Sep 05, 2024
Duane Hall
Testimonial that the Silvertree Reach works and benefits to our family

My independently living Father was alone and recently suffered a stroke. He engaged the sos button on his Silvertree Reach watch to call me and the paramedics. I was so happy he did it. The effect of the stroke is he lost his speech. Physically he is now fine and can still care for himself. I feel more confident with him living independently knowing the system works AND he can trigger it himself. My Father’s Silvertree Reach gives me great piece of mind, lowers my own stress knowing that he’s being monitored, and staves off the need to move him to costly assisted living. I don’t know if I could have him live on his own without it.

5
Date of experience: Sep 02, 2024
Eliza
False Alarms, battery life Poor

Battery life is poor charging it every 2 to 3 days.Many false alarms can be seated and goes into alarm mode. Another time throwing ball for my dog went into alarm mode. Tonight took dog out came in took something out of microwave, felt it buzzing/alarm . Turn off showed green which means off. Sitting in living room hear siren from police car? Next thing I know doorbell rings Fireman at door they received call from Silvertree. Fireman very kind, but I was embarassed... False Alarm goes off 3 to 4 times a week. Usually easy to turn off, but turned off tonight showed green which means canceled and Firemen showed up.About month ago fell outside alarm did not go off. Battery was very low like 5-10%, but still should of gone off. Time to look for new system.Time to look for different system!!

2
Date of experience: Aug 01, 2024
Caryle Johnson
I love how they showed a comparison…

I love how they showed a comparison chart for quite a few other companies, not just one or two. Plus I was able to get multiple discounts

5
Date of experience: Jun 18, 2024
Carol Surjan
It was so easy

It was so easy! Website was easy to navigate and appreciate the monthly payment options! Plus I really appreciate the Father’s Day discount.

5
Date of experience: Jun 17, 2024
mlo
This is an honest review!

Candidly, I never thought I would need this. But after the second fall, I had to admit to myself I had better look into a monitoring service. There are many to choose from. However, many companies have fall protection as an a la carte add-on. Then I found Silvertree. Without hesitation, their customer service, compassion, and quick and courteous responses to questions are absolutely 5 stars. Their commitment to those of us whose lives are sometimes in their hands, made this decision, the right one for me. Thank you, Leeana who treats you like a family member! I hope I never have to push the button on the alert watch. But if I do, I have no doubt I'll be well looked after.

5
Date of experience: May 06, 2024
Carol Anne Wright
The ordering process was confusing and…

The ordering process was confusing and I ended up ordering 2 units when I only need one. It kept repeating request for information which apparently led to having 2 orders submitted.

3
Date of experience: Apr 28, 2024
Michael Judd Woods
The customer support was excellent

The customer support was excellent. They patiently walked us through everything and helped us resolve the issues we were having.

5
Date of experience: Feb 23, 2024
Gilbert Gonzaga
Leanna was extremely helpful

Leanna was extremely helpful. I was unable to pair/wifi. Not only she was helpful...she was friendly as well, active listener. She was determine to solve my issues. She's a KEEPER!Highly recomnend Silvertree. Keep up the good work.

5
Date of experience: Feb 23, 2024

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Business Details

  • Silvertree Reach, the stylish safety device for Active Older Adults. Automatic fall detection, 24/7 emergency call center, up to 10 days of battery life and connectivity to your family and friends. Available at an affordable price of $149. No contracts, one all-inclusive price for as little as $20/month. Try our medical alert bracelet risk-free for 30 Days!

  • email support@silvertree.io
  • language http://silvertree.io

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