Review Time
If arriving late in guangzhou its hard to find and located in departure hall.When we arrived we had pre ordered 3 sim but they only had 2 ready. Claimed not to have our order yet when she showed her phone it was on there. Process took about 25 minutes to be given 3 sim card. They didn't even install. The vpn they provide didn't work for any of us. Luckily we had a back up vpn
"Unfortunately, the SIM card was not ready upon our arrival, contrary to what was indicated on the website. To make matters worse, we were initially redirected elsewhere. We had to insist and present all our email exchanges before the issue was addressed. Once this was clarified, the staff were very helpful, although the process on site turned out to be rather time-consuming
The customer support and data coverage is impressive indeed! However, during the last 2 days the VPN stopped working and this has caused unnecessary stressful experience. Despite reaching out over to them in regard to this problem, no answer was obtained
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