Review Time
I was given a couple for Christmas, this brand just didn’t cut it. Card holders looked like cheap plastic and would wear out quickly. So I decided to keep the other and return this. I emailed them and NO RESPONSE at all. I will not use this company and I have already informed the gift giver of the NO RESPONSE. I did give them almost a week to respond.
Id give it 0 stars if that were an option- Black Friday deal buy one get one free- the quality is horrible - was gonna give them to my brothers as Xmas stocking stuffers but embarrassingly terrible quality- I contacted Simploficcial and was advised all sales final- per there website-- my stupidity I did not return their return policy- or a site like trust pilot which gives them terrible creditability- stay away from these guys-- total "scam" except they did state no returns- but the quality is junk- pure trash which is where these two wallets are gonna go- can't even give them away for free as they are so terrible-
I purchased a Simpl wallet in march 0f 2025, and it stopped working in December of 2025. They claim a one year warranty, but after emailing them, i never received any response whatsoever. The problem is the holding mechanism “wore out”. My cards would routinely fall out. In fact, I lost one of my credit cards from the wallet. I dont think they are built to last. And very poor customer service.
Review of Simpl WalletsI ordered a BOGO promotion from Simpl but was charged for both wallets. When I alerted them, they admitted the discount hadn’t applied at checkout, a clear website issue on their part. Their response was to “graciously” allow me to return the wallets, but only a 15% restocking fee.After seeing the poor quality of the wallet, I agreed to return it. On four separate occasions I emailed asking for instructions on how to proceed with the return. No follow‑up response was ever received.Based on my experience, I would strongly advise steering clear of this vendor. There are plenty of other quality options available that stand behind their promotions and products.Would you like me to also tighten this into a shorter, punchier version for platforms like Trustpilot or Reddit, where brevity often gets more attention?
This is the worst company to do business with. There wallets are cheaply made. They fall apart and don’t want to do anything about it to resolve . I suggest you go to company like ekster . Where they take care of you with a great product
Disappointed with Product Quality and Customer ServiceI purchased the SIMPL Toggl™ Wallet and initially liked the design. However, within just three weeks, I noticed a major flaw: when the card holder isn’t completely filled, the cards become loose. If I remove one card and tilt the wallet downward, multiple cards fall out — which defeats the purpose of a secure wallet.I contacted customer service and even made a video demonstrating the issue. They responded and asked for a picture or video, which I promptly sent. They acknowledged the problem and promised to send a replacement. That was four months ago. Despite multiple follow-up emails, I haven’t received the replacement or any further communication.This has been a frustrating experience. The product didn’t meet expectations, and the customer service has been extremely poor. I cannot recommend this company if you’re looking for reliable support and accountability.
If I could give the Simpli wallet a worse score than one star, I would. DON'T BUY IT!!! It's a total waste of money as it's a very cheap imitation of other better products. I'm not wasting any more time with this company as other reviews indicate they are non-responsive. Just will give them to my elementary age grandsons to play with.
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