simplofficial.com

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1 Based on 27 reviews

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27 Reviews

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NO RESPONSE! I GOT GHOSTED!

I was given a couple for Christmas, this brand just didn’t cut it. Card holders looked like cheap plastic and would wear out quickly. So I decided to keep the other and return this. I emailed them and NO RESPONSE at all. I will not use this company and I have already informed the gift giver of the NO RESPONSE. I did give them almost a week to respond.

1
Date of experience: Dec 27, 2025
Jason C
Id give it 0 stars if that were an…

Id give it 0 stars if that were an option- Black Friday deal buy one get one free- the quality is horrible - was gonna give them to my brothers as Xmas stocking stuffers but embarrassingly terrible quality- I contacted Simploficcial and was advised all sales final- per there website-- my stupidity I did not return their return policy- or a site like trust pilot which gives them terrible creditability- stay away from these guys-- total "scam" except they did state no returns- but the quality is junk- pure trash which is where these two wallets are gonna go- can't even give them away for free as they are so terrible-

1
Date of experience: Dec 25, 2025
Ken Pickard
Uses counterfeit postage and will probably be seized in us.

After trying to work with customer service to resolve they just stopped responding. Feels like a scam company

1
Date of experience: Dec 17, 2025
Gary Hamilton
no customer service for a poor product

I purchased a Simpl wallet in march 0f 2025, and it stopped working in December of 2025. They claim a one year warranty, but after emailing them, i never received any response whatsoever. The problem is the holding mechanism “wore out”. My cards would routinely fall out. In fact, I lost one of my credit cards from the wallet. I dont think they are built to last. And very poor customer service.

1
Date of experience: Dec 14, 2025
Rumit Singh
Pathetic company

Pathetic company, pathetic products and even worse customer service. Do not buy anything from them. Wallets are trash and then they don't even respond. Save your money. Do not do business with them.

1
Date of experience: Dec 10, 2025
Unresponsive. Poor product and customer service.

Review of Simpl WalletsI ordered a BOGO promotion from Simpl but was charged for both wallets. When I alerted them, they admitted the discount hadn’t applied at checkout, a clear website issue on their part. Their response was to “graciously” allow me to return the wallets, but only a 15% restocking fee.After seeing the poor quality of the wallet, I agreed to return it. On four separate occasions I emailed asking for instructions on how to proceed with the return. No follow‑up response was ever received.Based on my experience, I would strongly advise steering clear of this vendor. There are plenty of other quality options available that stand behind their promotions and products.Would you like me to also tighten this into a shorter, punchier version for platforms like Trustpilot or Reddit, where brevity often gets more attention?

1
Date of experience: Dec 03, 2025
Richard
This is the worst company to do…

This is the worst company to do business with. There wallets are cheaply made. They fall apart and don’t want to do anything about it to resolve . I suggest you go to company like ekster . Where they take care of you with a great product

1
Date of experience: Nov 24, 2025
Disappointed with Product Quality and Customer Service

Disappointed with Product Quality and Customer ServiceI purchased the SIMPL Toggl™ Wallet and initially liked the design. However, within just three weeks, I noticed a major flaw: when the card holder isn’t completely filled, the cards become loose. If I remove one card and tilt the wallet downward, multiple cards fall out — which defeats the purpose of a secure wallet.I contacted customer service and even made a video demonstrating the issue. They responded and asked for a picture or video, which I promptly sent. They acknowledged the problem and promised to send a replacement. That was four months ago. Despite multiple follow-up emails, I haven’t received the replacement or any further communication.This has been a frustrating experience. The product didn’t meet expectations, and the customer service has been extremely poor. I cannot recommend this company if you’re looking for reliable support and accountability.

1
Date of experience: Nov 06, 2025
Mark Wuertz
DEFINITELY DON'T WASTE YOUR MONEY!!!

If I could give the Simpli wallet a worse score than one star, I would. DON'T BUY IT!!! It's a total waste of money as it's a very cheap imitation of other better products. I'm not wasting any more time with this company as other reviews indicate they are non-responsive. Just will give them to my elementary age grandsons to play with.

1
Date of experience: Nov 03, 2025
Paul Cunningham
It’s a complete piece of s hit

It’s a complete piece of shit and I didn’t get the 2nd one in a buy one get one free special

1
Date of experience: Sep 14, 2025

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