Review Time
From the first interaction with S James Prestige I was very happy with their service. Khloe Round from the sales team was brilliant and very attentive to all my queries. Look forward to doing more business with yourselves in the future and I highly recommend your business!
Sold my car to them via an online app. From start to finish they were extremely professional and very good at communicating the process.Thanks Steve. Kevin, who came and collected my car was very knowledgeable and thorough and taught me some functions that my car could do that I didn’t know about! Overall, a very pleasant transaction. Thank you.
The entire process was straightforward and effortless. I worked with a representative who was fantastic, providing thorough explanations and ensuring I understood everything. They were always willing to answer questions or clarify details. I highly recommend their service. I've had my vehicle for about two weeks now, and I absolutely love it!
I bought a car from a local dealership in September. My main contact was a representative who was polite, helpful, and well-informed. The other sales staff I interacted with were equally pleasant. They made the purchase and financing process simple, efficient, and quick, and their communication was consistent and informative. When I decide to change my car again, I will definitely return to this dealership as my first choice.
I purchased my vehicle from a local dealer earlier this year, and the service and communication from the representative were outstanding throughout the entire process. No request was too much trouble, and everything went incredibly smoothly. On collection day, we noticed some minor marks near the boot, and within 10 minutes, the car was back on the lot looking pristine. The entire team provided a highly professional yet friendly service. We traveled several hours to pick up the car, and they even offered to add more fuel to ensure I could get home without any stops, which showcased their attentiveness. I can't recommend them enough and will certainly return if I consider selling my wonderful vehicle!
I encountered an issue with a vehicle I purchased and they promptly provided the necessary information on how to utilize the warranty I acquired. I want to extend my heartfelt thanks for their assistance and for making this process straightforward. Other companies might hesitate and fail to deliver the promised support, but the after-sales team excelled just as they assured they would. I would highly recommend this service.
I bought my second vehicle from them after a wonderful previous experience. Their inventory is stunning, truly standing out from similar models on the road with the extra features they offer, such as rear tints and caliper painting. I worked with a representative again, and he was exceptional throughout the entire process, addressing all my questions and concerns in a professional and timely manner. From placing a deposit on Wednesday to picking up on Saturday, he ensured everything was quick and seamless. I will definitely choose this company again in the future!
I previously posted a review that went unanswered, so I'm sharing it again here. We bought a vehicle over a year ago and have faced issues since day one. There was an exhaust problem shortly after the purchase, which they covered. However, an ongoing engine issue remains unresolved despite significant expenses on repairs. I've faced multiple dangerous situations due to the car's erratic behavior, especially with young children in the vehicle. Now, I must sell it at a loss after incurring repair costs. Our garage couldn't identify the fault, and I was advised to seek a costly diagnosis from the manufacturer, which we declined. I've been dealing with this issue since the purchase and will be pursuing further action with the company due to the stress caused.
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S James Prestige specialise in sourcing high quality, pre owned BMW's, Audi's and Mercedes. We pride ourselves on our bespoke customisation and optional upgrades that we would be delighted to discuss with you.
