Review Time
I am very dissatisfied: I placed my order on December 1st, and today is December 22nd. The platform indicated a delivery timeframe of 5–10 business days. While I understand there may be delays during the holiday season, it has been over three weeks, and I have yet to receive my package or any tracking details. To make matters worse, I have reached out to the support team multiple times, but my inquiries have gone unanswered. This level of customer service is unacceptable for a company of this stature. I request that my order be shipped immediately or that I receive a full refund. Please address this matter promptly.
Very frustrated: Order placed on December 1st — No updates, no delivery. It's now December 22nd, and the promised delivery time of 5–10 business days has long passed. While I understand delays can happen, three weeks without any tracking information is unacceptable. I've reached out to the support team multiple times with no response. This level of service is disappointing for a global brand. I need my order shipped immediately or a complete refund. Please address this issue promptly.
I’m really let down by the official website. Shipping isn’t free as advertised. I placed an order on Black Friday, expecting great discounts, but the customs fees were based on original prices, making my import duties higher than the cost of the products. It feels unfair that these additional costs weren’t communicated at the time of purchase.
I placed my order on September 30th, expecting it to ship within 2–5 business days as stated on the website. Over 15 days have passed, and my order hasn't even been packed yet. I attempted to reach out via email and social media, but received no real assistance, and they even deleted my public comment. This experience is very disappointing and feels dishonest.
I wish I had seen these reviews before buying from this site. The package arrived damaged and open, with one product leaking all over everything. When I emailed them, I offered to return the unopened product, but they demanded a picture of the shipping box. It's frustrating and too much trouble for something that took 12 days to arrive.
This is the worst experience I've had with an online order. I ordered products for a significant amount and was hit with unexpected customs fees. The delivery service didn’t contact me, took my package back, and I received no emails confirming the delivery attempt. They expect me to pay customs fees that were never mentioned. Their policy seems unreasonable, and I will never order from them again.
When I ordered through the platform, there was no clear indication that customs charges would apply later. I was informed by the courier that I needed to pay additional fees before receiving my order, which was unexpected and frustrating. Despite raising this issue, I received no meaningful response or support from the company, which added to my disappointment.
Claim your business profile now and gain access to all features and respond to customer reviews.
beautybay.com
australiangold.co.uk
vlccwellness.com
directcosmetics.co.uk
petalsandpods.com
mrlondon.co
biogena.com
plusssz.co.uk
revive-eo.com
xpressionsstyle.com