Review Time
Beware this company! Product quality aside (we noticed no benefits and they are loaded with sugar but we didn’t have them tested for content.), they make it very hard to cancel or speak with a representative (I tried 6 different published phone numbers for them and not a single one was a working number).
I received several promotional calls from them but they hung up every time when I said I wanted to cancel. Finally, after sending two cancelation emails, and being forced to close and replace my debit card, instead of canceling my account as requested, they “put my account on pause”. This is a scam organization without a shred of integrity or regard for their customers. Don’t walk, run from any dealings with them. They are not to be trusted.
I don't have a complaint about the product, my issue is with the service. I have tried repeatedly to cancel an auto delivery. I have emailed them numerous times with no resolution. I have been trying the phone number for months and it is always busy. This is a poorly run company that has no interest in customer service.
There is no registered physician in the USA with the name Barbara Miler (one L).The website domain in the links is registered to an individual with many other domains. The one thing these domains have in common is that they have IP ranges from South African Internet Service Providers. Many of the reactions to comments under articles are from South African accounts.If it smells like a scam, it is a scam.
I'm seeing lots of 1 star reviews about lax customer service and not receiving product, etc.I personally have had an entirely different experience. My shipment arrived in the stated shipping time and I started on them twice a day, per the instructions. I take one with my morning meds and one with my night meds. So far they have done well for me. I was having HORRID hot flashes in the evenings. After using these great tasting gummies for just about 6 weeks, the evening hot flashes have almost stopped and it has reduced the night sweats as well.I have a different metabolism due to thyroid issues and most natural supplements don't work well for me. I have been pleasantly surprised and plan to reorder when my 3 month supply is almost exhausted.Sorry if it didn't work for you, but I am a happy customer. 😊
I don't have a complaint about the product, my issue is with the service. I have tried repeatedly to cancel an auto delivery. I have emailed them numerous times with no resolution. I have been trying the phone number for months and it is always busy. This is a poorly run company that has no interest in customer service.
Reason for my 3 stars? Two-fold: (1) these gummies did practically nothing for me, if anything; (2) this company did not respond to my three different requests for them to honor their "Money Back Guarantee." Zip. Zilch. So, while I understand "biohacking," wanted them to work, and thought the company was legit, I ended up being sorely disappointed. Guess I'm just going to have to think twice about ordering ANYTHING from Instagram (as this is about the third "failure" from purchasing there). Boo. Hiss.
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