skytrend.us

4
4 Based on 297 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4

/
5

297 Reviews

5 Star
71%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
22%

All Reviews

Filter Reviews

Review Time

"An outstanding flight booking experience!"

"I had an outstanding experience booking my flights today, thanks entirely to the remarkable assistance provided by the support team. Their expertise shone through as they navigated complex flight options and found the ideal itinerary for me. Additionally, their politeness made the entire process effortless and enjoyable. They were patient, clearly explained each step, and genuinely went above and beyond to ensure my satisfaction with the booking. They are a true asset to the team!"

5
Date of experience: Dec 07, 2025
MrShiya27
Excellent assistance during check-in

The representative did a fantastic job helping me navigate a challenging check-in process. He was very polite and professional, proving to be a valuable asset to the team!

5
Date of experience: Dec 01, 2025
Frankie Clark
Helpful representative, but issues with the service

The representative was quite helpful and put in significant effort to secure a ticket that somewhat matched my needs after I bought one online. Unfortunately, I wasn’t given the option to select between different fare types, and it was only after the purchase that I realized I couldn't take any luggage. While I appreciate the assistance I received, I wouldn't choose this service again.

4
Date of experience: Dec 01, 2025
KB84
Incredible support in finding a budget-friendly flight

I connected with wonderful individuals who assisted me in locating an affordable flight and correcting my error. I am particularly grateful to a representative for providing reassurance and demonstrating exceptional understanding, coupled with a fantastic personality and problem-solving abilities. I also appreciate another team member for helping me with the confirmation process.

5
Date of experience: Nov 30, 2025
Ethan B.
Exceptional service experience

The representatives were fantastic—polite, patient, and very knowledgeable. One stood out as the best customer service representative I've ever encountered. At 68, with limited computer experience, he dedicated 45 minutes to guide me carefully through the process, preventing a potential mistake in my booking and saving us $400. I hope they receive this feedback and are considered for rewards.

5
Date of experience: Nov 30, 2025
Rosalind F.
Outstanding customer service

The representatives were exceptional—polite, patient, and highly knowledgeable. One of them was the best customer service representative I've ever encountered, dedicating 45 minutes to guide me through the online booking process. He helped me avoid a costly mistake and saved me $400. Please ensure they receive this feedback and are recognized for their efforts.

5
Date of experience: Nov 30, 2025
Tommie Wilson
Grateful for the team's assistance

I had the pleasure of working with incredible individuals who helped me find an affordable flight and resolve my mistake. I am especially thankful for the representative who provided reassurance and was very understanding, along with another who helped confirm my booking.

5
Date of experience: Nov 30, 2025
Maureen Adams
Smooth booking experience

The representative was fantastic in assisting me with my flight booking. I'm very grateful for how easy the process was, especially for someone booking for the first time.

5
Date of experience: Nov 30, 2025
Kylianda
Professional cancellation support

The representative assisted me with my cancellation in a very professional and helpful manner.

5
Date of experience: Nov 30, 2025
SP98
Helpful assistance

The representative provided me with valuable help.

5
Date of experience: Nov 30, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More