Review Time
Deceptive UI, charged $1000 for a user error which they refuse to refund.
I was using Slack as a free user on a group organized by a company I do not work for. I wanted to see an old message so I upgraded. The fee on the screen said $7 per user. I am the only user I have control over, so I was expecting a $7 charge.
Nope. I upgraded the entire group of 60 people. I got charged $500 a month twice before I noticed the charges. That's on me, but I was expecting a $7 bill.
I am not an administrator of the group and don't work of the company. I cannot think of any legitimate use case where a user who CANNOT CONTROL who is in the group would want to pay for it.
Slack refuses to reverse the charges because the other company used the platform. I hadn't even logged in.
Deceptive UI, charged $1000 for a user error which they refuse to refund.I was using Slack as a free user on a group organized by a company I do not work for. I wanted to see an old message so I upgraded. The fee on the screen said $7 per user. I am the only user I have control over, so I was expecting a $7 charge.Nope. I upgraded the entire group of 60 people. I got charged $500 a month twice before I noticed the charges. That's on me, but I was expecting a $7 bill.I am not an administrator of the group and don't work of the company. I cannot think of any legitimate use case where a user who CANNOT CONTROL who is in the group would want to pay for it. Slack refuses to reverse the charges because the other company used the platform. I hadn't even logged in.
used Slack for work for quite some time, but in the end I stopped using it. At first it was fine for quick messages, but over time it became annoying. Notifications didn’t always come through, messages showed up late, and the app felt slow once there were lots of channels.Calls were also unreliable. Sometimes the sound dropped, screen sharing didn’t work properly, and we often had to move to another app to finish a call. It just didn’t feel smooth anymore.If Slack wants to improve, it really needs to focus on the basics. Notifications should work properly, calls should be more stable, and the app should feel lighter when teams get bigger. Fixing these things would make it much easier to use day to day
I use Slack every day at work and it used to be great, but lately it’s been a bit frustrating. Messages don’t always load straight away and sometimes I don’t get notifications at all. A few times I opened the app and half of the channels wouldn’t refresh unless I restarted it.Calls inside Slack are hit or miss. Some days they work, other days the sound drops or the screen share freezes. We often end up switching to another app just to finish the meeting.I like the idea of Slack, but the small issues add up and it slows down the whole team. It’s okay for quick chats, but anything more than that becomes a hassle
I changed laptop and tried to log in to my Slack account in the new one.I needed about 4-5 days to be able to log in.AI support: below zero. E-mail support, delayed, with no specific and organized suggestions.The problem was that after using my email, password, code that they sent to my email, the code via the authenticator sent to my phone was never coming.I thought that it was the Google Authenticator (they did not feel the need to let you know that it will be 'there'), but it wasn't. Accidentaly, after about 20 attempts, I received one code via SMS and it worked.This is not a big and organized company's way to deal with customer service.
What a dump piece of shit !!Irritating and frustrated, bro can't you build login page in desktop application ?You want me to open browser which don't support, even teams get opened in browsers what kind of security you're enforcing that modern browsers are not supported !! ?
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