slazenger.com

2.3
2.3 Based on 41 reviews

Slazenger is an English sporting goods manufacturer which concentrates on racket sports including tennis, golf, cricket and hockey....

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Average Rating

2.3

/
5

41 Reviews

5 Star
24%
4 Star
2%
3 Star
5%
2 Star
12%
1 Star
56%

All Reviews

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Review Time

David King
They dont have anything saying that there will be $18 in charges for additional shipping even after

They dont have anything saying that there will be $18 in charges for additional shipping even after they charge $8 for shipping. What is this crap, if I would have known this, I would have never ordered. $26 in shipping cost for a $20 Item... ridiculous! I LOVE Slazenger golf balls, but OMG at the very least make it known up front!

1
Date of experience: Feb 18, 2026
David King
SHIPPING IS NOT WHAT IT SEEMS…

They dont have anything saying that there will be $18 in charges for additional shipping even after they charge $8 for shipping. What is this crap, if I would have known this, I would have never ordered. $26 in shipping cost for a $20 Item... ridiculous! I LOVE Slazenger golf balls, but OMG at the very least make it known up front!

1
Date of experience: Feb 17, 2026
Linda Roberts
Easy to find the products I wanted

Easy to find the products I wantedCheck out straightforward Communication prompt

5
Date of experience: Feb 08, 2026
James F Fitzpatrick
Technology

Computer schmooze so far but everything has changed. Even though, I will go with the flow and thank you for being there for me.

5
Date of experience: Feb 05, 2026
Worst company I have ever dealt with

Worst company I have ever dealt with, bar none!!! Paid nearly £30 for a product, it arrived with a sale label on, £9.50 or 2 for £15!!! The worst part is they are refusing to refund me!! They will only send a gift voucher!! So they have accepted liabilty by offering a voucher for the difference, but won't refund the money that they have essentially admitted they over charged. Disgusting!!! Do not buy anything from this awful brand. I never will and I will tell anyone who will listen what they are like!!!

1
Date of experience: Dec 19, 2025
Annette McDonald
Sham of a company

I purchased Golf Clubs from the Slazenger website, they were promptly delivered however from Sports Direct with 50% off labels on each club.I contacted customer services to complain about this but they were not interested. I then asked for copy of complaints procedure, turns out they do have one (is this not a legal requirement?)Anyway I asked if I could return items as it was cheaper to buy straight from sports direct (Slazenger/sports direct/frasers are all affiliated), they have made it almost impossible to do this, informing me I must pay cost to return! That would mean £4.99 to have delivered & possibly over £20 to return which in the long run would be silly I feel.I am only writing this because they have no scruples, do not care once you have purchased an item, have no complaints procedure & basically rip customers off!DO NOT BUY from any of the affiliated stores online, you pay for delivery & if the item does not suit, no longer required or any other reason apart from damaged items then you are responsible for return postage!Customer services are a waste of time & the most unhelpful I have come across so far.I would never recommend this company or affiliated one

1
Date of experience: Dec 10, 2025
Mrs Deborah Bilton
The two items I have purchased have…

The two items I have purchased have arrived with price tags of £13.00 each. Why have I been charged over £70.00 including post and packaging??

1
Date of experience: Nov 27, 2025
Vladimir Chabanov
five times for shipping overseas used…

five times for shipping overseas used plastic bags... idiots!!!

1
Date of experience: Nov 25, 2025
Not a great delivery experience but rectified quickly by Slazenger

After Evri lost my parcel Slazenger were quick to replace and resend - thank you

4
Date of experience: Nov 09, 2025
George  Hutchins
Duties were an unexpected surprise

My wife likes the golf ball. The price plus delivery fee was one thing but the duties came as a surprise. This made for an unacceptable cost. I will not be ordering again.

2
Date of experience: Nov 08, 2025

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Business Details

  • Slazenger is an English sporting goods manufacturer which concentrates on racket sports including tennis, golf, cricket and hockey.

  • language https://slazenger.com

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