sleevechief.de

Extremely delayed delivery and unexpected costs

I ordered a binder on August 27th and finally received it on December 1st—three months later. Their explanation was that it was a pre-order item and faced delays from the supplier due to strikes. I was never informed it was a pre-order; it was advertised as ready to ship. After all the delays, when the product finally arrived, I was hit with a $37 international shipping COD, in addition to the $24 I had already paid for shipping. The total cost for the binder exceeded $100 due to these hidden fees. While the binder is lovely, be ready for significant expenses.

Date of experience: Dec 02, 2025

Awful experience with a supposedly beautiful item

I placed an order for a binder on August 27th and finally received it on December 1st. Three months later, I was told the item was a pre-order and delayed by supplier strikes. I was never informed it was a pre-order; it was listed as ready to ship. After all the delays, I was hit with a $37 international shipping COD, in addition to the $24 I already paid for shipping. The binder ended up costing over $100 due to hidden fees. It's a beautiful product, but be prepared for significant costs.

Date of experience: Dec 01, 2025

Avoid this place for your own benefit. Poor business.

I ordered in June, and it faced constant delays. Now that it finally shipped, I have to pay an additional $46 in import fees?? This wasn’t disclosed when I paid upfront for a $96 order. Under no circumstances should you order from this company. Their business practices are terrible, and as a customer, you will be left feeling cheated.

Date of experience: Nov 26, 2025

Six weeks of waiting for a binder

I waited six weeks for a binder. They need to improve their logistics. At least I managed to get my money back.

Date of experience: Nov 21, 2025

Excessive waiting time

I ordered in July, and while some items were on pre-order, they were supposed to arrive one to two months later. I received an email two weeks ago stating they finally had it in stock, but it still hasn’t been shipped. I'm very disappointed. It was meant to be a birthday gift for my fiancé, but now the long wait has diminished my excitement.

Date of experience: Nov 21, 2025

Unprofessional service

I placed an order in May with a delivery date set for August. After multiple delays, I received my tracking number on November 17th. Then I got a message stating that I would need to pay $55.60 in import fees. When I contacted the service, the response was dismissive, with a message implying that they didn’t need to disclose additional charges. Very unprofessional.

Date of experience: Nov 19, 2025

Lack of communication and resolution

I placed an order around six months ago, but it was never delivered. When I reached out for a refund or a resend, I received no valid response; my emails went unanswered, resulting in a loss of 40 euros.

Date of experience: Oct 14, 2025

Shipping takes forever

Date of experience: Oct 12, 2025

Endless delays

It's been five months since I placed my order, and I still haven’t received anything. The product keeps getting delayed, and the delivery date is continually pushed back. This is unacceptable, especially given that they are still accepting orders they clearly cannot fulfill.

Date of experience: Sep 29, 2025

Horrible shipping delays

I ordered a card binder on June 1, 2025, and it’s now September 19, 2025. A month after ordering, I reached out for updates and was told it would arrive in August, meaning over two months after ordering. Now their website indicates I won’t receive it until October. I have never experienced such terrible delays before. How can it take over four months for a simple binder to be produced? I will never order from this company again.

Date of experience: Sep 19, 2025