Review Time
Great lender is as great as its Account Executive vice versa. Diamond, the AE at SmartFi Home Loan, is the PERFECT fit in that puzzle. She made Ambassador Mortgage looks like a king during our Reverse Mortgage transaction! We deliver with confidence knowing the information received is accurate! JOB WELL DONE Diamond!
Faith Gates and Todd Lansbach are always amazing to work with as they assist in finding the solution and how to get across the finish line. Today's files seem to keep getting more challenging and it truly takes teamwork and collaboration to get the job done. Faith and Todd go above and beyond and are truly appreciated.
As a reverse mortgage broker, I’ve had the opportunity to work with many lenders, and Smartfi Home Loans truly stands out. Every step of the process runs smoothly, from submission to closing, but what really sets them apart is their underwriting and processing teams. They’re consistently quick, responsive, and solution-oriented, which makes a world of difference in this business.And I have to say, my Account Executive, Todd Lansbach, is the best in the business... always available, incredibly knowledgeable, and a true partner in getting loans closed efficiently.Highly recommend Smartfi for anyone looking for a lender partner that values efficiency, communication, and professionalism.
my company has been a partner with this company for several years I had a problem ordering a 2nd appraisal and was frustrated with having my client pay for another appraisal and I spoke to Jennifer Rodriguez and she took it personal that I had an attitude with this issue. She was immature and referred me to her manager as she thought I was rude I had my pricessor on the line Instead of diffusing the situation becasue I did not know this was required her manager called me and told me I was going to be deactivated she said we are a people first company not valuing partners that send them business her service stinks along with the account rep Mac (Mackenzie) Elliot I know a dog by the name of Mackenzie LOL Dont recommend this company
I've been working with Smartfi Home Loans for about 5 years and I am very satisfied with how knowledgeable and professional my representative is regarding their product line and reverse mortgages in general. The staff is very good at getting the loan to closing quickly and efficiently as well.
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