smartfihomeloans.com

4.8
4.8 Based on 53 reviews

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Average Rating

4.8

/
5

53 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
4%

All Reviews

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Audra Bargy
Amazingly smooth process for reserve mortgage!!

Scott and his team are awesome to work with. They just helped me close a reverse mortgage in 20 days! Amazingly smooth process for reserve mortgage!!

5
Date of experience: Nov 05, 2025
Jude Avril
Great lender is as great as its Account…

Great lender is as great as its Account Executive vice versa. Diamond, the AE at SmartFi Home Loan, is the PERFECT fit in that puzzle. She made Ambassador Mortgage looks like a king during our Reverse Mortgage transaction! We deliver with confidence knowing the information received is accurate! JOB WELL DONE Diamond!

5
Date of experience: Nov 04, 2025
Luis
Laurel and Faith were great to work…

Laurel and Faith were great to work with, knowledgeable and great communicators. So happy we got to work together, they made it super easy.

5
Date of experience: Nov 03, 2025
Diane Borden
Amazing Teamwork

Faith Gates and Todd Lansbach are always amazing to work with as they assist in finding the solution and how to get across the finish line. Today's files seem to keep getting more challenging and it truly takes teamwork and collaboration to get the job done. Faith and Todd go above and beyond and are truly appreciated.

5
Date of experience: Nov 03, 2025
Todd Woodcock
Every team member does what they are…

Every team member does what they are supposed to in a professional way to try to make the process as smooth as possible, which makes Smartfi easy to work with.

5
Date of experience: Oct 20, 2025
Rick Neal
Reverse Mortgage Broker

As a reverse mortgage broker, I’ve had the opportunity to work with many lenders, and Smartfi Home Loans truly stands out. Every step of the process runs smoothly, from submission to closing, but what really sets them apart is their underwriting and processing teams. They’re consistently quick, responsive, and solution-oriented, which makes a world of difference in this business.And I have to say, my Account Executive, Todd Lansbach, is the best in the business... always available, incredibly knowledgeable, and a true partner in getting loans closed efficiently.Highly recommend Smartfi for anyone looking for a lender partner that values efficiency, communication, and professionalism.

5
Date of experience: Oct 16, 2025
mike steger
my company has been a partner with this…

my company has been a partner with this company for several years I had a problem ordering a 2nd appraisal and was frustrated with having my client pay for another appraisal and I spoke to Jennifer Rodriguez and she took it personal that I had an attitude with this issue. She was immature and referred me to her manager as she thought I was rude I had my pricessor on the line Instead of diffusing the situation becasue I did not know this was required her manager called me and told me I was going to be deactivated she said we are a people first company not valuing partners that send them business her service stinks along with the account rep Mac (Mackenzie) Elliot I know a dog by the name of Mackenzie LOL Dont recommend this company

1
Date of experience: Oct 01, 2025
Paul
Linda was a great person to work

Linda was a great person to workWith. She was always upbeatAbout a process that takes a lotOf info

5
Date of experience: Oct 01, 2025
Carl Jensen
Great products and great service combined.

I've been working with Smartfi Home Loans for about 5 years and I am very satisfied with how knowledgeable and professional my representative is regarding their product line and reverse mortgages in general. The staff is very good at getting the loan to closing quickly and efficiently as well.

5
Date of experience: Sep 30, 2025
Susan Woodnick
the transaction went smoothly, and most importantly, it was a good experience for the borrower

the transaction went smoothly and most importantly the borrower was very happy

5
Date of experience: Sep 24, 2025

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