smartmatchinsurancesolutions.com

4.9
4.9 Based on 199 reviews

At SmartMatch Insurance Agency, LLC, we’re all about making Medicare easier. Medicare coverage may seem complex, but our straightforward approach ensures you understand all of your options to help you find the plan and benefits that best meet your needs. ...

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Average Rating

4.9

/
5

199 Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Julie Lewis
He was very knowledgeable for what he does.And he was very nice, and I could understand him, and if

He was very knowledgeable for what he does.And he was very nice, and I could understand him, and if I had a question, I could always ask him, and he could answer it for me.The way it is supposed to be on insurance.

5
Date of experience: Feb 27, 2026
Mary Sapp
Kaleo was a pleasure to work with. He is very knowledgeable, patient, polite, courteous and was v

Kaleo was a pleasure to work with. He is very knowledgeable, patient, polite, courteous and was very helpful in explaining the comparison with the different plans. I feel very confident that with his expertise I was able to make the best decision for me.

5
Date of experience: Feb 11, 2026
Jim Nordhaus
Meredith took the time to assist me in disenrolling from Humana and reenrollingme back to Aetna so t

Meredith took the time to assist me in disenrolling from Humana and reenrollingme back to Aetna so that I could continue with the same hospitals and doctors that I had previously been using. I should have checked hospitals and not just doctors prior to making the changeover. A big thank you!

Jim Nordhaus

5
Date of experience: Feb 11, 2026
Andrew C. Tsunis
Denise Bowman was excellent. She is extremely knowledgeable on all things Medicare. She went over a

Denise Bowman was excellent. She is extremely knowledgeable on all things Medicare. She went over all the plans were. She walked me through the pros and cons of the various options and helped me make an informed decision. I highly recommend her for her exceptional professionalism and knowledge.

5
Date of experience: Feb 03, 2026
Reese Anderson
Disappointed with the support I received.

My representative was initially pleasant and accommodating, but then her attitude changed drastically. She mentioned she was training for a different position and seemed to neglect her responsibilities. I provided my credit card information to set up my payments as she requested, but I later received a notification that my card was declined, even though it was valid. When I asked her for the card details, she refused to share them. Additionally, I got an approval email for my insurance plan, but there was nothing available in the portal when I checked. When I brought this up, her response was dismissive, claiming it wasn't approved yet and that I was mistaken. I sent her the email for clarification but got a stern lecture on how the system worked instead of an explanation. Ultimately, I ended the call in frustration.

1
Date of experience: Jan 21, 2026
Bridger Smith
Outstanding support with precise inquiries and thorough updates

The representative was exceptional in asking targeted questions and keeping me informed with all updates, while also reviewing new options and optimizing my plan. Their assistance has contributed significantly to my peace of mind today. I was truly impressed. Thank you for employing such high-caliber personnel.

5
Date of experience: Jan 14, 2026
Lewliete93
Exceptional Support from the Representative!

The representative was exceptional! They addressed all of our inquiries regarding Medicare and supplemental insurance plans. We were feeling overwhelmed by the amount of information, and the representative alleviated our worries. Thank you for simplifying this process.

5
Date of experience: Jan 13, 2026
Jaynie Brown
Thorough and Professional Service

The review agent provided exceptional service, demonstrating thoroughness, politeness, and professionalism. They compared my existing insurance plan and suggested beneficial changes.

5
Date of experience: Jan 05, 2026
Connor
Excellent Support Throughout the Enrollment Process

They reached out to me and guided me through the enrollment process for an insurance plan that fit my needs perfectly. They thoroughly explained all the details about the plan I was interested in. A year later, they followed up to see if I wanted to maintain or adjust my insurance plan, which I appreciated.

5
Date of experience: Dec 13, 2025
Ellwood Parker
Achieved My Price Reduction Goals with Excellent Support

My aim was to lower costs, and the representative assisted me in refining my options and finalizing a plan. She was friendly, concise, and well-informed, ensuring I wasn't directed towards an Advantage Plan. We navigated all the underwriting questions together, and she made even that lengthy process enjoyable.

5
Date of experience: Dec 13, 2025

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Business Details

  • At SmartMatch Insurance Agency, LLC, we’re all about making Medicare easier. Medicare coverage may seem complex, but our straightforward approach ensures you understand all of your options to help you find the plan and benefits that best meet your needs. Our licensed insurance agents are unbiased, which means the only option that works for us is the option that works for you.See more

  • email info@smartmatch.com
  • call 8884117647
  • language https://www.smartmatch.com

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