Review Time
Purchased a SecureSpend gift card from a retailer. It said the funds may not be available for 24 hours. Well 24 hours go by and I still can't use the card anywhere. The customer service number has an automated system that makes it impossible to get a hold of customer service to rectify the situation. Considering pursuing legal action as they are holding my money hostage at this point
Do not use this card .i bought it at family dollar and put 400 on it and by the time i got home to use it they said some guy called 30 minutes before saying the card was his.needless to say i cant use it and am out the 400
This has been the worst experience I've ever had. I recently purchased a card and loaded $65 onto it, only to find that I can't use it anywhere. There's no billing address linked to the card, so I can't add it to any wallets or payment apps. Now I have money tied up in a card that is completely useless. It's incredibly frustrating.
This is the most God awful, full of s***,Throw in the trash piece of garbage I've ever been associated with. Just bought the card, load 65 dollars on it to not be able to use the piece of crap no where, Because there's no name of billing address associated with the price of crap card. Can't add it to wallet can't add to PayPal or cash app. This piece is crap is worthless now I have money I can't even use. Pathetic piece of crap
Worst prepaid visa card I've ever had. It was declined by many places, even chilis. Probably because there is no registration so the card matches your name on certain sites. Couldn't pay my internet bill with it either. Purchased taco bell for $46 but the cards site transaction showed $56. So, where did the other 10 go? Taco bell or this company stole it? Then when I had 50 left, the number said card has error, they don't fix it, can't log in even on different servers and phones now and their site is no real help. The 50 is just lost now? Shut them down. Karma will get this company. They don't care!
This has to be a bigger scam than what we're seeing, not only does the company blatantly scams multiple people on the daily, almost every store i've been to has secureSpend cards on the very top so its first to see, or in the perfect view. At first, I thought I was crazy until 4 different stores confirmed my suspicion. Sucks how I finally got out of the military after 8 years and coming back to America I can't even trust buying a gift card for my family on the holidays, hope this gets looked at to see who a part of the root problem is.
I will never get a card from them again they locked my card saying it was compromised after a transaction that I made then they make you send documents into get a new card and says that takes 30 days to come so the money I have own their I can't use horrible service will not recommend this card at all stay away zero stars if I could
I would rate this card -10 if I could. I received this card from a local merchant for being a loyal customer. I have activated it and have registered it online via the securespend website. I have tried to use this card numerous times, at numerous merchants and it is consistently declined in spite of having sufficient funds. I have contacted customer service and they tell me there is nothing wrong with this card. I will be notifying the merchant who purchased the cards as I'm sure they're not happy with spending over $4000 on cards to give a way to their customers only for their customers not to be able to use them.
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