snagthehouse.com

5
5 Based on 17 reviews

Having bought yourself your dream new-build home, you understandably want your home to be absolutely perfect. The chances are it won’t be, because your home is hand built and hand crafted, and even the best of new homes will have teething issues. Occasio...

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Average Rating

5

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5

17 Reviews

5 Star
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4 Star
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Excellent Service and Thorough Insights

I had a fantastic experience with the service. The representative was professional, thorough, and took the time to clearly explain all the findings from the survey. The report was detailed, easy to comprehend, and highlighted both minor issues and a fire regulation item, along with clear guidance on how to address them. It was reassuring to know that most of the issues were straightforward, and the representative’s honest and knowledgeable approach gave me real confidence in the condition of the property. Communication was excellent throughout, and everything was handled efficiently. I would highly recommend this service to anyone seeking a reliable and professional snagging survey.

5
Date of experience: Dec 09, 2025
Rose T.
Outstanding service – highly recommended

I had an exceptional experience with the company. The representative was professional, thorough, and took the time to clearly explain all findings from the survey. The report was detailed and easy to understand, highlighting both minor issues and a fire regulation item, along with clear guidance on how to address it. It was reassuring to know that most issues were straightforward, and the representative’s honest and knowledgeable approach instilled real confidence in the condition of the house. Communication was excellent throughout, and everything was handled efficiently. I would strongly recommend this company to anyone seeking a reliable and professional snagging survey.

5
Date of experience: Dec 08, 2025
Rain Turner
Highly professional and efficient

The representative was very professional and efficient. They surveyed our new build and created a thorough report. Communication was prompt, and we received the report back quickly. Their work has given us peace of mind as we move into the property. I would recommend this service.

5
Date of experience: Sep 01, 2025
Blake Smith
Reassurance from a thorough survey

Despite being due to go on holiday the day after our survey, the representative still managed to fit us in. They did an excellent job and produced a comprehensive report by the evening. It is crucial to have this peace of mind with such a significant investment, and that’s exactly what we received. Many thanks for the excellent work.

5
Date of experience: Jul 24, 2025
Ebenezer Walker
Outstanding and friendly service

The representative is extremely knowledgeable and thorough. With their experience as a former site manager, they understood our concerns as customers of a new house and helped us utilize the report to address issues.

5
Date of experience: Dec 18, 2024
Maya Barnes
Thorough identification of issues

The representative was very thorough and identified several issues with our new-build house, which we were able to resolve with the builder.

5
Date of experience: Sep 11, 2024
Lilly Coleman
Highly recommend for snagging surveys

I’m very glad I contacted the representative for a snagging survey on a new build we’re in the process of purchasing. They were friendly and accommodating in working with the developer and myself, completing the survey and sending the results back in an incredibly short timeframe. The survey was exceptionally detailed, listing every fault with clear, high-resolution images and thorough descriptions and recommendations for resolution. Numerous building regulation breaches were identified, which, although only a handful of the 130+ issues, are critical and make the survey worth it. The representative also kindly offered their opinion on the condition and workmanship of the property, giving me much more reassurance on how to proceed with the developer. I wouldn’t hesitate to use this service again; it’s absolutely worth the investment!

5
Date of experience: Jul 21, 2023
Tephh
Exceptional professionalism

I’m very grateful we decided to contact the representative for this job. They have a keen eye for detail and identified issues we would have overlooked. They found over 100 snags in our mid-terrace house, such as inadequate insulation in the loft. Thankfully, we will be able to have everything repaired. I highly recommend this service.

5
Date of experience: Jul 01, 2023
VH30
Professional and thorough service

Professional and thorough service. I highly recommend this company!

5
Date of experience: May 19, 2022
Sigmund Adams
Well worth the investment - 100% recommend

Before completing my new build, I decided to engage this company to provide peace of mind, expecting my new home to be finished to a high standard. I’m so glad I did, as the representative and their partner identified over 450 snags during their five hours at my home. While some were minor cosmetic issues, there were also serious defects that raised concerns. Each snag was photographed with written details and suggestions for the builders to rectify the issues within the extensive report. Having someone with in-depth industry knowledge is vital. The representative identified numerous concerns that weren’t obvious and provided insights on acceptable standards. The service offered excellent value for money, and I would not hesitate to recommend this company to anyone purchasing a new build home.

5
Date of experience: Oct 18, 2021

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Business Details

  • Having bought yourself your dream new-build home, you understandably want your home to be absolutely perfect. The chances are it won’t be, because your home is hand built and hand crafted, and even the best of new homes will have teething issues.
    Occasionally, there will be disasters, but most problems which will arise with your new-build home are cosmetic and easily sorted, once identified. Identification is the key. Let the team at Snag The House help make you dream home reality. See more

  • email Info@snagthehouse.com
  • call 07402245707
  • language https://snagthehouse.com

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