wainhomes.co.uk

4.3
4.3 Based on 300 reviews

House Builder...

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Average Rating

4.3

/
5

300 Reviews

5 Star
76%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
14%

All Reviews

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Review Time

Mark
Still no wheel wash on site at Farriers Chase in Clayton-Le-Woods. I am informed that planning permi

Still no wheel wash on site at Farriers Chase in Clayton-Le-Woods. I am informed that planning permission was granted on the basis of this being on site. Roads covered in mud every day this week so far. Even got to the point where the Speaker of the House of Commons is contacting Wain Homes over the issue. Absolute shambles of a company who previously told me took their responsibilities to the local community seriously.
DO THE RIGHT THING PLEASE AND STOP COVERING THE ESTATE IN MUD.

1
Date of experience: Feb 25, 2026
Bryony Scott
A Smooth Purchase Experience

We recently acquired a home in a lovely area. The buying process was seamless, though the verification steps could use some improvement. However, interacting with the representative was delightful. The site manager has been exceptional—very helpful, understanding, and always accessible. It's the little details that matter, and he truly exceeded our expectations. Well done!

5
Date of experience: Dec 08, 2025
Maverick Butler
An Incredible Journey from the Start

From the moment we entered the sales office, our experience has been nothing short of amazing. A special shoutout to the representative who kept us informed throughout the entire process. They went above and beyond, frequently providing updates and photos as our new build came together. Huge thanks to the representative and the entire team!

5
Date of experience: Dec 07, 2025
Clint Fisher
Exceptional Teamwork Experience

From our first visit to the sales office, the journey has been remarkable. Special appreciation to a team member who kept us informed every step of the way. They went above and beyond, frequently sending updates and pictures as our new home took shape. Huge thanks to the entire team!

5
Date of experience: Dec 05, 2025
Trudy B.
Fantastic Part Exchange Experience

We recently completed a part exchange, and the whole experience was outstanding. The sales team was incredibly helpful, friendly, and supportive, making a potentially stressful time feel easy. Special thanks to the site managers for keeping us updated and promptly addressing all issues. Their professionalism was commendable. A big shout-out to the customer care representative who was respectful and efficient in resolving our concerns. Overall, the service has been excellent, and we highly recommend them!

5
Date of experience: Dec 01, 2025
Exceptional Service

From the start, the service provided was exceptional. The representative was detailed, professional, and incredibly supportive, even on a challenging day. Thank you for your meticulous attention to our home issues!

5
Date of experience: Nov 28, 2025
Wonderful House Viewing Experience

My partner and I had a fantastic time viewing homes with our guide. She was friendly and knowledgeable, making the process enjoyable. She listened to our needs and answered all our questions with care. We couldn't have asked for better guidance. Highly recommend her and the service!

5
Date of experience: Nov 27, 2025
Rich A.
Frustrating Selling Experience

We bought our home eight years ago without issues, but now we're facing challenges selling it due to unresolved property matters. This has led to significant costs and delays, and we feel unsupported. It's been a frustrating ordeal, and we feel compelled to seek legal action.

1
Date of experience: Nov 24, 2025
Nathaniel
Concerns About Industry Practices

The builder caused significant damage to my home, and despite seeking compensation, my case was dismissed. I attempted to address the issues myself but found the process disheartening. My experience has been stressful, and it feels like the builder prioritizes their interests over customers. I have serious doubts about the integrity of the system.

1
Date of experience: Nov 21, 2025
Johnny Howard
Positive Purchase Experience

The sales advisor was not pushy, allowing us to explore freely and discuss any concerns. Communication was easy, making a typically challenging process much more reassuring. Thank you for the support!

5
Date of experience: Nov 21, 2025

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