soarpay.com

3.7
3.7 Based on 16 reviews

The credit card processing leader for hard to place merchants, even those labeled “high risk,” Soar Payments offers merchant accounts, ACH, payment gateway, and related payment technology. Soar Payments LLC launched in 2015 with the goal of providing ind...

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Average Rating

3.7

/
5

16 Reviews

5 Star
65%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
29%

All Reviews

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Review Time

Clifton Sanders
Exceptional Support Throughout the Application Process

I have been collaborating with a representative on setting up my Merchant Account Application for processing. As a sole proprietor, my business isn't operational yet, so I'm not able to process any sales transactions at this time. The representative understands my situation and is helping me advance with the application. It's been a pleasure working with them! They maintain regular communication to keep me updated on our progress, and when they request documents, it's easy for me to provide what’s needed. The representative always has a positive attitude and conveys confidence in their work, the products being used, and in me. This has boosted my confidence and provided a sense of security regarding my business journey. I'm eager to receive their updates and am excited to get my Merchant Account set up to start generating income. Working with this representative has truly been a great experience; they come across as honest and genuinely caring.

5
Date of experience: Dec 04, 2025
Ed Hughes
Working with my representative on the Merchant Account Application

I've been collaborating with my representative on setting up my Merchant Account Application for processing. As a sole proprietor with my business not yet operational, I'm unable to process sales transactions at this time. My representative understands my situation and is assisting me in moving forward with the application. It's been a pleasure working with them! They keep in regular contact to update me on our progress, and when they need documents, it's easy to provide what they ask for. Their positive and confident demeanor makes me feel good about my business journey. I appreciate the support, which boosts my confidence and sense of security. I'm eager to get my Merchant Account established so I can start generating income. It's truly a great experience working with them.

5
Date of experience: Dec 01, 2025
tyfab
Concerns about a tech support company

There are serious concerns regarding a tech support company involved in questionable practices, using a specific service to misappropriate funds from customers' credit cards. After investigating, I found that it is run by individuals who misrepresent themselves as legitimate tech support, claiming to be affiliated with a well-known antivirus brand. They contact random people, gain remote access to their computers, and provide false information about security issues. I urge the service provider to investigate this matter and issue refunds to affected customers. It's crucial to avoid partnering with businesses that engage in deceptive practices.

1
Date of experience: Nov 03, 2025
Nettie Scott
Disappointing customer support experience

The customer support experience with this company has been quite disappointing. After providing all requested documents both before and after signing up, my first transaction was held up. They requested additional signed documents and invoices, which I provided, yet they stated they couldn't release the funds until they spoke with each of my customers. This kind of service is frustrating, and I would advise others to steer clear of this company. If anyone needs more information on how they operate, feel free to reach out.

1
Date of experience: Oct 30, 2025
A great choice for business owners seeking support

For business owners looking for dependable and hassle-free merchant services, this provider stands out as an excellent option. From the beginning, my main contact took the stress off my shoulders and guided me through every detail as I started my business. Whenever I reached out, the team was there to assist, which made the process smooth. Their systems are impressive, and the customer service is exceptional. I particularly want to acknowledge my contacts who went above and beyond to ensure I felt supported throughout. I highly recommend this service to any business owner in need of outstanding support and reliable systems.

5
Date of experience: Sep 25, 2025
Bo C.
Exceptional support from my representative

My representative has been truly amazing! Thanks to their assistance, my experience has been fantastic so far. I'm grateful to have them as my contact.

5
Date of experience: Aug 26, 2025
Patrice Barnes
Fantastic collaboration experience

Working with my representative has been fantastic! They are consistently helpful, responsive, and make managing my account straightforward and stress-free. I genuinely appreciate their support and highly recommend collaborating with them.

5
Date of experience: Aug 26, 2025
Wally
Positive experience with the team

Both of my contacts were wonderful to work with. They were genuine, knowledgeable, and always willing to answer my questions.

5
Date of experience: Aug 19, 2025
enfantsLV95
A lifesaver after previous issues

After facing repeated issues with other payment processors, this service has been a true lifesaver. The customer service, in particular, has been outstanding—my representative resolved a problem before I even realized it existed, and they've been attentive, knowledgeable, enthusiastic, and kind from the start. I felt compelled to share my positive experience. At this point, I can't imagine switching providers. I'm very satisfied.

5
Date of experience: Jul 30, 2025
Moe C.
Outstanding experience with the service

I had an outstanding experience with this payment service. From the initial stages to completion, the entire process was seamless and wrapped up in just a few days. Special thanks to my representative, who went above and beyond to assist me, even while recovering from illness. Their dedication and professionalism were remarkable. I highly recommend this service for their exceptional support!

5
Date of experience: Mar 27, 2025

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Business Details

  • The credit card processing leader for hard to place merchants, even those labeled “high risk,” Soar Payments offers merchant accounts, ACH, payment gateway, and related payment technology.

    Soar Payments LLC launched in 2015 with the goal of providing industry-leading solutions in the high risk merchant account space.

    Since then, we have expanded to offer solutions to mid risk and low risk merchants, too — including many businesses owned by our friends and family, as well as hardworking entrepreneurs and business owners across the nation.

    Our Houston-based team does indeed deliver that “Texas Hospitality” you’ve heard so much about! Cowboy boots are optional, but highly encouraged, at SoarPay headquarters.

    See more

  • email info@soarpay.com
  • call 8882259405
  • language https://www.soarpay.com

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