Review Time
Excellent service from beginning to end including the advice we received when ordering from James at the Leamington branch and the care and attention of our delivery team Martyn and Jake. They had a job getting the sofas in but got there in the end.
Delighted with the quality and comfort of the sofas and they look great in situ.
We bought our living room sofa from Sofas & Stuff a few years ago & have just returned for a corner sofa for the kitchen.
Exceptional experience from start to finish, both times. There was a small issue on the corner sofa & they insisted on taking it back to their workshop to make sure it was perfect.
Top quality products & top quality people… 👍🏻
We purchased a £5000 suite from Sofas and Stuff.
Less than three years later we have had to have the cushions reupholstered. These were replaced by Sofas & Stuff 18 months after purchase as:
a) they didn’t keep their shape.
b) they were uncomfortable
c) they had to be plumped after a each use due to the problems above.
Three years after the first purchase, I have had them reupholstered again. These upholsterer said the filling was of poor quality, filled wrongly for the size of the cushions. Having had a quality job done, the suite looks and most importantly is comfortable to sit on.
Sofas & Stuff should be avoided if you don’t want the same experience.
Finally the company didn’t want to know when I approached them regarding the problem and only responded when I started to pursue legal avenues.
An excellent team assisting us in selecting the perfect sofa that suited our needs. The craftsmanship is outstanding and it is incredibly comfortable; they were always eager to help. The delivery team was both friendly and professional. I highly recommend this fantastic service.
I had an outstanding experience with a representative from the local branch. She made the process of selecting a sofa and armchair enjoyable and truly assisted in navigating the challenging task of choosing the right model and fabric. I am absolutely thrilled with the outcome and couldn't be happier. I would recommend this company to anyone. Thank you!
The delivery team was polite and successfully brought my beautiful new furniture without any issues. They removed all the packaging, explained the care plan, and ensured everything was set up correctly (like applying felt pads to the feet) before leaving. The team worked well together and performed a professional job - wishing you both a Merry Christmas and many thanks!
The company provided excellent service with valuable guidance from their location. A representative offered outstanding advice and delivered top-notch customer service. Our sofas arrived promptly, and we are extremely satisfied with them. A remarkable highlight was the delivery team, who arrived early on a dreary December morning, waking us up and assisting with the removal of our old sofas before setting up the new ones. Despite the early hour, they were incredibly cheerful, polite, enthusiastic, and accommodating. They paid great attention to detail in installing the new sofas and ensured we were completely satisfied before departing. The best delivery team we have ever encountered.
A truly positive experience compared to other showrooms we've visited. A knowledgeable representative in the store was patient and creative in helping us select the right fabrics, sofa style, fillings, sizes, and cushions. The delivery team was friendly, professional, punctual, and tidy. The sofas appear to be of excellent build quality and very comfortable. We chose the firmer foam and feather seats, and so far, our impressions are great.
We are thrilled with our sofas. The support and guidance from the staff at the local shop were excellent. In particular, the representatives were incredibly helpful. They managed to arrange an earlier delivery than expected, and the delivery team did a fantastic job. Thank you for everything and Happy Christmas to all!
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Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric.
We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design.
Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.
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