solvgroup.com

4.8
4.8 Based on 200 reviews

Our teams work across Northern Ireland, carrying out jobs ranging from installation through to maintenance and repair. Our services are tailored to fit the specific needs of each type of customer, as outlined below: Homeowner: Looking for easy, expert an...

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Average Rating

4.8

/
5

200 Reviews

5 Star
91%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
2%

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Review Time

Rafe M.
Overcharging for nothing

Had an intermittent issue with my boiler so got Solv out to get it sorted. Booked a 'repair' for over £80, the result of which was the engineer being confused as to what the issue was so just deciding that the pump needed replacing - even though it was working when he left. I noted the part number while he was out so could look up that the parts cost between £110 and £150 so then awaiting the quote to install I was expecting perhaps double that to add labour so £300 seemed reasonable to get it done - even if there was a doubt over the work actually being needed (I just wanted it off my plate). But no, the quote was £500 so really over the top add on costs just to fill their pockets. Not cool. I called them out on this and gave them the opportunity to fix it bit they simply ignored me. Terrible experience, they are not here to help you, they are here to take your money.

1
Date of experience: Mar 20, 2025
Bella T.
Fab service, continuing customer for years

Fab service, easy to book, easy to talk to on the phone to fix when I messed up the booking online! Engineer was great, prompt and efficient. Certificate delivered soon afterwards, cannot fault solv- I have been using for years now.

5
Date of experience: Mar 10, 2025
Iona R.
Great service

Great service. Lovely guy & came on time. Solv never let me down.

5
Date of experience: Mar 04, 2025
Rami Poole
Good workers

Men very good tidy and well managed

5
Date of experience: Feb 28, 2025
Janee Adams
Efficient and professional job

Efficient and professional job. Easy to book online.

5
Date of experience: Feb 21, 2025
pmatteo0346
Good work

Quick, clean and efficient

5
Date of experience: Feb 17, 2025
Priscilla Parker
Just came across one of your drivers…

Just came across one of your drivers who gave me a barrage of abuse on the Sydenham bypass and even put his window down and continued!! With this kind of person employed by your company I wouldn't go near it! Especially treating a woman this way all because I pulled into a feeder lane which was may I say nowhere near him! Absolutely disgusting behaviour

1
Date of experience: Feb 17, 2025
Val Hughes
Great service

Great service as usual. Company rep arrived on time and explained all the work

5
Date of experience: Feb 14, 2025
Marvin Anderson
Most experienced Solv representative ever…

This was the best Solv representative ever. So thorough and knowledgeable. It was clear from the off that this man was experienced and knew what he was doing. This has not always been the case.

5
Date of experience: Feb 12, 2025
Chuck B.
Competent engineer

Competent engineer. Friendly, took time to explain.

5
Date of experience: Feb 10, 2025

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Business Details

  • Our teams work across Northern Ireland, carrying out jobs ranging from installation through to maintenance and repair. Our services are tailored to fit the specific needs of each type of customer, as outlined below:

    Homeowner:
    Looking for easy, expert and efficient heating, electrical and plumbing services? Problem solv’d! Book online and trust our professional, personable team to look after your home heating system and much more.

    Landlord:
    All kinds of landlords trust us to look after not just their properties but their tenants too. Our teams are expert and qualified, partnering you through every project to ensure that you meet all your duty of care requirements.

    Commercial:
    Our expertise in mechanical, electrical and facilities management spans more than 20 years of building a reputation for delivering projects on time, to cost and quality standards. We continue to invest in developing our people, systems and processes so that we can continue to deliver exceptional services that our customers trust again and again.

    Details of the range of services provided and further information can be found on our website www.solvgroup.comSee more

  • email helpdesk@solvgroup.com
  • call 02890451010
  • language https://solvgroup.com

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