Review Time
The team are very welcoming. They smile and make eye contact when you walk through the door, and verbally greet you with genuine friendliness. They are very helpful in helping to choose a frame. They also were very informative about the different lenses I could get. Finally my glasses were expertly fitted before I took them home.
It is like being on a factory line up , lacking personal assistance. I have been back 5 times for adjustments. Never has anyone looked to see how the glasses sit on my face or ears or if they are straight. Just hand them to me and say 'how's that?' Very impersonal. I still haven't got the glasses sitting right.
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