Review Time
A really great experience! Dr Trinidade was amazing, answered all my questions and was thorough (he also has a good sense of humour). The nurses and anaesthetists were so friendly and again, well humoured too. I was put at ease instantly and they had all the time in the world for me. The hospital is over an hour away for me, however, they're worth travelling to and I would again too!
Before my procedure the care was great, afterwards it wasn’t great. I have MS and very limited mobility which I made the hospital aware of and assistance would be required. I was left waiting over an hour after the doctor said I could go home. When the nurse eventually came she gave us the discharge paperwork and a starter pack and said I was free to go. There was no offer of assistance so my partner managed on his own and we left the hospital. Not what I expect at any hospital let alone one I’m paying for!
From making initial enquiries regards replacement knee procedure the service received from Spire Hartswood staff has been outstanding.Consultant Mr Shankar explained in detail all options available for my condition and the best outcomes. All staff from front of house to nursing, ward and theatre staff were brilliant.
Worst experience from a company with such high expectation. I booked a mammogram scan and consultation with dr emma de Sousa. The person on the phone booked it for me and said once the scan is taken the doctor with go over it and tell us if my mum has cancer. My mum gets there on the day of the appointment the doctor is saying to her she cant only do a mammogram she has to do 4 different scans which will come up to £1200 plus consultation. We said that not what we booked we only booked one scan and consultation. Eventually we said we’ll leave it so we left without a scan or consultation. The next day I get an email saying I need go pay £240. I tried speaking to the doctor she wasn't letting me speak and all she kept mentioning is me paying for consultation when there was no consultation.
Excellent service at Clare Park from my consultant Simon Bott and every member of staff. I was impressed with the speed in which my TURP was handled and arranged (just 6 weeks wait). I was given a nice private room with en-suite facilities. Regular checks whilst waiting for my procedure. Excellent aftercare with a follow-up appointment with a fantastic nurse (Melissa Studwick) who made me feel totally reinvigorated. I can’t praise them enough for what they did. I would highly recommend Spire Clare Park to all my friends and family, and anyone in dire need of a TURP. Worth every penny spent!!
I have just had femoral hernia surgery at Cardiff. This has been a first class experience from my initial consultation. Mr Ansell carried out the procedure and 5 days on I have had not needed any pain relief at all, and I have been able to move about with ease and been able to go for daily walks. I’m amazed at how well I feel and how smooth the whole experience has been.
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