Review Time
We had 8 windows fitted in two days the fitters were friendly and did a fantastic job They cleaned up after they were finished . Our new windows look great and the house feels warmer I would recommend this company
I recently had 9 windows and 2 doors installed by SRN. Work was carried out to a very high standard, tidily and to the stated schedule. Installers Campbell, Chris and Derek worked hard and were friendly.The sales, admin and surveyor team were also very helpful during the entire process.
Top notch service from start to finish. Everything was clearly explained and demonstrated. Clear communication throughout from initial interview with Joseph, the engineer who came out to measure up, Donna with emails, and Jamie and his assistant who fitted the door. Professional service. Thank you.
Joseph came to my house and went over the products extremely well, all the new tech was shown and I was extremely impressed. No pressure to buy but I absolutely did buy. Guys came when snow was still here, they worked brilliant together, everything was done to the highest standards and I love all my new windows and doors. Cannot highly recommend this company enough. Everyone was so helpful and sorted out the finer details with no worries. Highly recommend. Thanks to all at SRN xx
I paid SRN Home Improvements a deposit of £699 on the 28th October 2025 for new windows in my flat. I decided to cancel my order within the 14 day period and notified the company by email and by sending the paperwork back. Today, the 19th December, I just received my bank statement and discovered that the company had still not refunded my deposit. I have two big bills to pay and I needed the £699 to pay these. I sent an email to the company complaining about their failure to return my deposit but all I got was an automatic response informing me that they were closed for Christmas and New Year. This year has been the worst of my life and now I am having to deal with the stress and worry of having bills to pay that I cannot and the even bigger worry of whether I am ever going to get my £699 deposit returned. It is not right to treat people like this. I have had three quotes for new windows that were less than what SRN quoted so my advice is beware of this company.
We recently contacted the team for a quote for new windows in our house, and from start to finish they were absolutely brilliant. The sales team were really helpful, followed by a very knowledgeable gentleman who knew every in and out of window safety (who knew there were so many decisions to make when choosing windows!).The fitters were friendly, punctual, and completed the job in just a day and a half — fitting 8 windows — which was impressive. They left everything clean and tidy once finished. We’re really pleased with the whole experience and wouldn’t hesitate to recommend them.
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