Name: stadium.se
Telephone: 000000000
Rating: 1.9

Jack Coleman Guest

Excellent service for wheelchair users

As a wheelchair user, I found the service to be exceptional. From quick entry to assistance in reaching my seat with my family, all staff were wonderful and accommodating. Highly recommend this venue.

Date of experience: Jul 06, 2024

Burton P. Guest

1 year ago

Concerns about product quality and reviews

The website is filled with suspicious reviews that fail to mention any product shortcomings, suggesting they may be fake. Their own brand has become expensive and low quality, significantly declining in standards. Take the M Liner Jacket, for instance; it used to be around 699SEK with quality down filling, but now it’s 899SEK with inferior materials. Look elsewhere for better quality options.

Date of experience: Apr 08, 2024

Mila Castro Guest

2 years ago

Good service and correct promotion

Date of experience: Dec 01, 2023

JB Guest

2 years ago

Ordered outdoor pants with a discount…

Ordered outdoor pants with a discount and after several days just got my order canceled and promised to return my money in 3-5 banking days. Awful service, they should fix how they work with campaigns and pricing.

Date of experience: Nov 09, 2023

OA43 Guest

2 years ago

Customer service

Regarding customer service.I wrote to them immediately after receiving my order, there was a minor defect on one of the items in the order.I got an automatic message saying they will handle the problem in a day or two.I’ve sent them a few more messages asking what’s happening, because not receiving an answer.Eventually after weeks I received a message saying I could do a complaint, on-line.Update:I’ve received replies and the complaint is taken care of by customer service.

Date of experience: Jun 19, 2023

Rosalind Barnes Guest

2 years ago

This is the worst place to shop!!

This is the worst place to shop. If your products aren’t delivered, they don’t take responsibility at all. The customer service is horrible. Don’t waste your money here!! I bought sneakers that weren’t delivered, and they said it was not their fault and they won't send me a new package or give me my money back! No one should spend money on this store!!!

Date of experience: May 31, 2023

Celestia Guest

2 years ago

Misleading product details that even look like it is a scams.

Misleading product details and misleading pictures. I'll never buy in this website again.

Date of experience: May 19, 2023

Nina Jansen Guest

2 years ago

I don’t recommended it

I don’t recommended it! My order haven’t arrived yet after one week. No one answered my emails.

Date of experience: Apr 24, 2023

Sibyl Cook Guest

3 years ago

Sometimes an apology is not the worst…

Sometimes an apology is not the worst idea. Stone age return policy and lousy customer service (not the best combo). Despite the exceedingly bad reviews, Stadium still seems to be doing too well.

Date of experience: Feb 02, 2023

Benedict Coleman Guest

3 years ago

Excellent customer service in most branches

I’ve always found the Stadium staff to be friendly and helpful. Lund City and Lund Nova live up to this reputation. A kind sales assistant in the Lund City branch went put out of his way to locate a reduced price item listed on the website for me. Thank you.Earlier in the day, at the Löddekopinge branch, an overzealous till asistant refused to sell me the same reduced price item insisting the ’wrong’ sticker was on it, despite more of these reduced price items on the shelf. Please learn from your colleagues in upholding the excellent Stadium customer service at other branches.