Review Time
I ordered 3 pairs of shoes totaling about 700$ they canceled my order because they couldn’t verify form of payment . I used a cash app card. I called them they said it takes about 10 business days to receive my money bak it’s the 10th day still nothing. I bought those shoes for my kids graduation. Customer service told me. That it got canceled most likely because I check out using a guest account, and said if I make an account i shouldn’t have an issue so I needed the shoes before my kids graduate. So I went ahead and made an account. Ordered the exact same thing and again it got canceled so now I’m out of more than 1400$ until I get my money back literally disgusting place . You cannot believe how mad I am right now.
Tried for a week to make a purchase and their system kept giving me an error. I tried on 3 different devices, 2 browsers and the app. I tried using different credit cards, PayPal, Apple Pay- all same error. Customer service “Ricardo” was extremely unhelpful and kept saying the same advice without reading that I was already trying all the troubleshooting he was suggesting. I gave up after he refused to connect me w a manager.
FAKE, FAKE, FAKE. Seriously you can’t get worse than this. I pay almost $1K AUD for a pair of Yeezys and when they arrived it said made in Vietnam which is fake. If they were authentic it would say China. When I emailed them and asked “why does it say made in Vietnam” like 4 times they still didn’t reply to the question. Save your time and money THEY ARE FAKE.
Ordered shoes on 4/25/23 and they were supposed to be delivered on 4/29/23. The UPS driver stated they delivered my package but I didn’t even get it. Contacted Stadium goods multiple times. UPS said they closed the case because the shoes couldn’t be found. They are waiting on stadium good in order for me to get a refund. It’s been over a month. This whole experience was the worst shopping experience ever. Literally lost a first and only time customer.
They did send me authentic Nikes, in a timely manner, but two sizes too big even though I was VERY specific about my size, prior to ordering. Since then, many emails, they said they would refund me but never did. Finally offered a 40% refund. I opened dispute via Amex, sent them all the emails, and after half a day Amex agreed with me and I was refunded. Would not order from them.
This company misleads their consumers. They offer express shipping for $40 and provide you with a date, they have no intention on up holding. Then get out of it, by saying they have 3 days to process the order. I could have ordered the same shoes, elsewhere and got them on the day I received them, for less. However, when I chose express shipping they said I would have it within 2 days. Do not buy shoes from this place, their customer service is awful. I should have read the reviews before purchasing.
I ordered the wrong size by mistake.Stadium Goods managed to call the package back from DHL and reimbursed me.I could order the right size with no issues and very fast delivery.A special thanks from Laura from customer support who followed diligently my request and made sure my issue was solved very quickly.Product is genuine and perfect.
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