stagecoachbus.co.uk

1.3
1.3 Based on 1.3K reviews

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Average Rating

1.3

/
5

1.3K Reviews

5 Star
6%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
90%

All Reviews

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Review Time

sara shuddha
Today I purchased a bus rider pass for £6.50 in cambridge only to discover it did not cover my route

Today I purchased a bus rider pass for £6.50 in cambridge only to discover it did not cover my route - even though depicted as a green line on the map they provide. So in addition to the pass I had to pay £3 each way on the 100 bus. No wonder people don’t take buses! It’s cheaper to get the train to London !!!!

1
Date of experience: Feb 18, 2026
Me Ann R. Llagas
BUS 2A - RAIGMORE Hospital to Charleston View suddenly change without notice on the Apps… It came

BUS 2A - RAIGMORE Hospital to Charleston View suddenly change without notice on the Apps…

It came but SHORT CUT???? Just until Town Inverness??? What’s going on Stagecoach???? People are waiting for the service.

And you’ve just change it without telling people.


(12-2-2026)
20:28H

1
Date of experience: Feb 12, 2026
Kitty Brown
Disappointing Experience at Academy Street

Just got off Bus 2 at Academy Street in Inverness, and when the driver announced that there would be no further service, it turned into a frustrating wait. Many passengers were left standing outside in the cold, hoping for another bus. This situation is unacceptable. What is happening with the service?

1
Date of experience: Jan 16, 2026
Robin Baker
Service Changes Lead to Overcrowding

The company has removed a popular route from Kirkcaldy to Edinburgh and replaced it with smaller buses. As a result, the buses are overcrowded before even departing from town in both directions. The older buses are still being used on other routes. It seems that this service prioritizes profits over customer satisfaction.

1
Date of experience: Dec 05, 2025
Roland
6:15 am bus failed to arrive

The 6:15 am bus did not show up - was it canceled? This is very disappointing! I feel like I've wasted my money on a ticket. This was for the route from one location to the hospital.

1
Date of experience: Dec 04, 2025
lavengence1629
Disappointing bus service experience

The bus service drove past me at the playfield at 10:09 PM on 03/12/2025. Now I'm left waiting in the cold for another 40 minutes. I'm extremely frustrated with the driver and the whole situation.

1
Date of experience: Dec 03, 2025
Burt Reed
Bus 20 just passed me by

Bus 20 zoomed past me at the playfield at 10:09 pm on 03/12/2025. Now I'm stuck waiting in the cold for another bus for 40 minutes—what a terrible experience. I'm truly let down by the driver.

1
Date of experience: Dec 03, 2025
Candy Walker
Bus didn't arrive as scheduled

The bus scheduled for 21:55 did not show up tonight. I am owed £10.50 for the taxi ride home. Please reach out to arrange reimbursement. This is the second time I've been disappointed by this ineffective service, and I question why the local council continues to contract with them.

1
Date of experience: Dec 03, 2025
Winnie Harris
Consistently unreliable service

The bus fails to arrive regularly and is almost always late.

1
Date of experience: Dec 03, 2025
Hodierna
Rude drivers encountered

Many bus drivers are discourteous and intentionally overcharge passengers, young and old. When you try to correct them, their response is often unfriendly. While some drivers are kind and helpful, I waited nearly two hours for a bus that never came, leaving me with no choice but to rely on this service or walk everywhere.

1
Date of experience: Dec 03, 2025

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