Review Time
Bought a BusinessVPN on 30th of August. I requested a refund after a few days as it did not fit my needs, they refused. Okay that's fine. I ended up using the VPN, but cancelled the renew process. Instead of letting me use it up till the date I paid for which is one calendar month they cancelled the whole service immediately. So basically, I paid $20 for VPN but did not get the full service.I strongly recommmend not working with this provider. Their customer support is also rude.
These guys are just scam buying fake referrals...they entice you with a Free Vpn+ subscription that offers similar like features to their datacenter plan if you give them a positive review here. However, the said plan is flawed with hidden restrictions such as you can only update your IP like twice, so once you change the location that's it, you're stuck to that IP for who knows what period. I have attached their said Fres Vpn+ requirements and features. You don't get the features as listed thereunder but a much lesser plan that has limited features, on further inquiry they tell you if you want more IP updates, you purchase them. I have no problem investing into a VPN, but why entice people to review your app with features you aren't going to offer them? Even free VPNs allow you to change locations limited to what they have. Mind you in the Datacenter plan they say is offered upon the review, has 500 IP updates. Further, any customer service request is only limited to paid users. Such a waste of time tbh. This is the correct review. They can dispute with facts. Also the reviews are majorly fake from the Free vpn+ they offer as you can see most 5* reviews are not detailed at all. Edit; Unless you have changed the features offered on your Free Vpn+, I believe the wording is "Full feature set from the datacenter plan available." 'sic'. I fail to understand what full feature set means to you? I left a review as part of the instructions to try out the vpn+ package simply because of the full feature set, otherwise if the true information was listed, I could've made an informed decision, I mean from the list of features offered, I have to ask why I am not getting what is listed, you don't advertise a whole bull and give the tail and expect no complaint. Be upfront and state that the package has 10 IP updates, and its not a full feature set as there are many features omitted from the paid datacenter plan. Transparency avoid such squabbles which are pegged on incorrect information, be honest, that's all. Also you proceeded to ban my account for no reason, just for reaching out to complain of the same.
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