stefphilips.com

2.2
2.2 Based on 31 reviews

We provide safe and secure accommodation and vital related services to local authorities, housing associations and charities – all funded by investors who care....

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Average Rating

2.2

/
5

31 Reviews

5 Star
26%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
68%

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Lady Joan Of Glencoe
This company is utterly unprofessional, unaccountable, and should be avoided at all costs…

Absolutely the worst experience imaginable. Items were missing, and my TV was left completely broken and severely damaged after leaving my belongings with them.Worse, the maintenance team explicitly denies any responsibility for these losses and damages. I'm left out of pocket with no recourse for their clear negligence.This company is utterly unprofessional, unaccountable, and should be avoided at all costs.

1
Date of experience: Aug 08, 2025
billalchowdhury
Another 1 star for trying to take down…

Another 1 star for trying to take down my other genuine 1 star reviews against this organisationHow ironic

1
Date of experience: Aug 01, 2025
Kelsey Parker
An absolute nightmare

The website mentions their partners and investors but nothing about the communities they destroy with their shoddy poorly maintained properties. This tells you everything you need to know about this horrible little company.

1
Date of experience: May 27, 2025
Colleen Coleman
No Stars

No * Trustpilot what is your definition of defamatory comment? What did i say in my comment was defamatory? You say about honesty but this isnt the case at all on trustpilot. I am telling you about my experience with this company,and you keep taking it down. It's my experience from hell i had with this company. I am allowed to express it.What do you want me say everything was good with this company when it wasn't ?!' I no the truth like so many others Stef&Philips no the truth. People need to take accountability for their actions and how they treat others. I was one of their best tenants and I have been told this by the housing officers,so treat me like it.

1
Date of experience: May 15, 2025
Mayola Butler
Whoever grants HMO licenses needs to have a re-think

I am a neighbour of one of their awful properties. A condition of an HMO license is responsible management and disposal of waste. Not only are the bins always overflowing, there has been household waste dumped outside the front door for a month, which has been ignored by S &P staff that have attended to the property. These properties are not only a poor accommodation solution, they give nothing to the communities impacted. I recently contacted them to ask if we had their blessing to have a self funded tree planted on the street in an effort to balance off how unsightly this property is. That request was ignored, just like the abandoned rubbish.

1
Date of experience: Mar 20, 2025
Ralph
I am pleased to say that Stanley a…

I am pleased to say that Stanley a repair man came and fixed my shower he was very professional and friendly . Superb!!!!

5
Date of experience: Nov 15, 2024
Virginia Brown
Trust pilot you need to have someway…

Trust pilot you need to have someway that we do not have to give a star! What I would like to know is how can their website spout such lies so as to give people the illusion that they have their tenants at heart. My son is one of their tenants. He lives in a room no bigger than a bathroom and no window. He has been there for 2 years. His mental health is getting worse. There was a leak 4 months ago. No insurance to pay for loses. Still to damp proof and paint. They don't care. All they are interested in is the money they are making every month from the stupid council who allow for it!!!!

1
Date of experience: Oct 03, 2024
Att0m_PvP
Stef & Philips - Great Employers

Stef & Philips are fantastic employers, who provide high quality accommodation for those in need. The service that Stef & Philips provide is 5 star and cannot be faulted. They are pioneers in helping with the homelessness crisis and continue to support local authorities to combat this issue. Great place to work where care and consideration is given to their employees.

5
Date of experience: Apr 05, 2024
Hard_Monkey67
I am very happy to share that Stanley…

I am very happy to share that Stanley from Stef&Philips was very helpful and friendly. I am very impressed with his work. He was very professional and did the job perfectly. He fixed my shower and windows. Also some other bits and bobs. Highly appreciated.👍🏻

5
Date of experience: Apr 03, 2024
Sigmund
Valuable and positive experience

We have had the pleasure of working with Stef & Philips over the last year, supporting them with PR and media activity. Working closely with their team has been a valuable and positive experience. The team at Stef & Philips are clearly passionate about their mission to provide high-quality housing and accommodation and it is evident that they genuinely care about the experiences of their residents, ensuring that all accommodation is tailored to meet their unique needs and preferences.

5
Date of experience: Mar 08, 2024

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