stilacosmetics.com

2.3
2.3 Based on 21 reviews

For over twenty years, Stila has created innovative, artistry-proven makeup and color cosmetics that perform from morning to moonlight, drawing inspiration from the runway and translating it into real life. Stila Cosmetics...

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Average Rating

2.3

/
5

21 Reviews

5 Star
29%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
62%

All Reviews

Filter Reviews

Review Time

Avril Ardina Diña
I’ve mistakenly have my delivery address wrong and the customer service team was so helpful in assis

I’ve mistakenly have my delivery address wrong and the customer service team was so helpful in assisting me. It was a great customer service experience. Thank you.

5
Date of experience: Feb 03, 2026
Avril Ardina Diña
Excellent Customer Service

I’ve mistakenly have my delivery address wrong and the customer service team was so helpful in assisting me. It was a great customer service experience. Thank you.

5
Date of experience: Feb 02, 2026
Laura Jodie
Love the convertible blush

Love the convertible blush, my go to since I was 18 and better staying power than other brands.Delivery was ok.

5
Date of experience: Oct 14, 2025
Abraham Scott
Order placed

Order placed - delivery returned to Stila by courier after attempting delivery once, emailed them multiple times over several weeks - zero response, order still not received, no way to get my money back or order it seems!! Absolutely the worst customer service ever - do not buy from stila!!

1
Date of experience: Jul 24, 2025
Nick Sanders
Their customer service is horrific

Their customer service is horrific. I accidentally placed an order with an incorrect mailing address. I noticed it right after I placed it and tried to reach out to the company. You cannot get a live person on the phone nor do they respond to emails in a timely fashion. It has been 3 days since I emailed them IMMEDIATELY about the error and no one has reached out to me. I will never order from them again.

1
Date of experience: Feb 03, 2025
Dicky Cooper
POOR CUSTOMER SERVICE!

POOR CUSTOMER SERVICE!! I contacted them several times to return a product I’m allergic too , with no response. Their customer service number tells you to use email/ emailed multiple times

1
Date of experience: Jan 15, 2025
Bridget Walker
Their eye make up is evil

Their eye make up is evil. If you have sensitive eyes to any degree do not buy this. This and Charlotte Tilbury. I could have itched my eyes out. Buy Clinique.

1
Date of experience: Nov 26, 2024
Laurence P.
Terrible customer service

I purchased 3 of the eyeshadow wands. All 3 of the applicators broke off on initial use. I have emailed Stila twice and messaged them on Instagram. I have had no reply from Stila.

1
Date of experience: Jul 01, 2024
Bobbi Long
This stay the day liquid eyeliner is a…

This stay the day liquid eyeliner is a joke! Very dry to apply, can wipe it off with my finger… and then it flakes all down your face! I’ve honestly had better from the £1 shop What a waste of money

1
Date of experience: Jun 21, 2024
LPCB_Thanou_PvP
Stila products are excellent

Stila products are excellent. I give them 5 stars. Customer service is slow to respond and not at all helpful. I will not take a chance on another purchase because of it. Customer service receives a rating of 1.

1
Date of experience: Jun 06, 2024

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Business Details

  • For over twenty years, Stila has created innovative, artistry-proven makeup and color cosmetics that perform from morning to moonlight, drawing inspiration from the runway and translating it into real life. Stila Cosmetics

  • language https://www.stilacosmetics.com

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