Name: stilacosmetics.com
Telephone: 000000000
Rating: 2.3

Avril Ardina Diña Guest

I’ve mistakenly have my delivery address wrong and the customer service team was so helpful in assis

I’ve mistakenly have my delivery address wrong and the customer service team was so helpful in assisting me. It was a great customer service experience. Thank you.

Date of experience: Feb 03, 2026

Avril Ardina Diña Guest

1 month ago

Excellent Customer Service

I’ve mistakenly have my delivery address wrong and the customer service team was so helpful in assisting me. It was a great customer service experience. Thank you.

Date of experience: Feb 02, 2026

Laura Jodie Guest

4 months ago

Love the convertible blush

Love the convertible blush, my go to since I was 18 and better staying power than other brands.Delivery was ok.

Date of experience: Oct 14, 2025

Abraham Scott Guest

7 months ago

Order placed

Order placed - delivery returned to Stila by courier after attempting delivery once, emailed them multiple times over several weeks - zero response, order still not received, no way to get my money back or order it seems!! Absolutely the worst customer service ever - do not buy from stila!!

Date of experience: Jul 24, 2025

Nick Sanders Guest

1 year ago

Their customer service is horrific

Their customer service is horrific. I accidentally placed an order with an incorrect mailing address. I noticed it right after I placed it and tried to reach out to the company. You cannot get a live person on the phone nor do they respond to emails in a timely fashion. It has been 3 days since I emailed them IMMEDIATELY about the error and no one has reached out to me. I will never order from them again.

Date of experience: Feb 03, 2025

Dicky Cooper Guest

1 year ago

POOR CUSTOMER SERVICE!

POOR CUSTOMER SERVICE!! I contacted them several times to return a product I’m allergic too , with no response. Their customer service number tells you to use email/ emailed multiple times

Date of experience: Jan 15, 2025

Bridget Walker Guest

1 year ago

Their eye make up is evil

Their eye make up is evil. If you have sensitive eyes to any degree do not buy this. This and Charlotte Tilbury. I could have itched my eyes out. Buy Clinique.

Date of experience: Nov 26, 2024

Laurence P. Guest

1 year ago

Terrible customer service

I purchased 3 of the eyeshadow wands. All 3 of the applicators broke off on initial use. I have emailed Stila twice and messaged them on Instagram. I have had no reply from Stila.

Date of experience: Jul 01, 2024

Bobbi Long Guest

1 year ago

This stay the day liquid eyeliner is a…

This stay the day liquid eyeliner is a joke! Very dry to apply, can wipe it off with my finger… and then it flakes all down your face! I’ve honestly had better from the £1 shop What a waste of money

Date of experience: Jun 21, 2024

LPCB_Thanou_PvP Guest

1 year ago

Stila products are excellent

Stila products are excellent. I give them 5 stars. Customer service is slow to respond and not at all helpful. I will not take a chance on another purchase because of it. Customer service receives a rating of 1.