Review Time
**Note: after writing the below review, Stolt got in touch to discuss my feedback and were extremely helpful. The team is going to take a look at my bag for defects and send an alternative to try in the meantime. I'm impressed by the customer service and commitment to providing a high end product and experience.**I bought the Stolt Athlete Commuter Set late last year. With a promotion and new customer discount it set me back about £135, although it's now listed at £198.I really wanted to love it. I've been looking for a while for a bag that I can wear on my run into the office (10k or so), and also take to client meetings. The Stolt Athlete seemed to fit the bill perfectly.I'm really disappointed. The bag has some great features but it's let down by poor design and low quality materials. After a few weeks I've given up wearing it to run. It's also not very comfortable to wear while cycling. It looks great as a city rucksack but there are similarly styled bags for much less money.My main issues are:- The shoulder straps keep coming loose. They're thin and don't have the friction to hold properly in the fasteners. I have to tighten them every few hundred metres as I run. I've not had this issue with other running bags- The flat back padding, reinforced by a laptop in the laptop pouch, doesn't sit comfortably at all when fastened tight for running. There's no moulding to the shape of the back- The hook fasteners for the shoulder straps and waist belt are fiddly and keep coming undone- The fastener for the roll top is high quality and secure BUT the strap is nowhere near long enough. It won't close unless the roll top is folded down fully, which defeats the value of a roll top for adding capacity to the bag- Most of the strap system feels cheap and lightweight — especially the chest strap, shoulder straps, and elasticated bands around the straps- Minor point, but the elastic velcro band for holding a laptop in place is too short to fit round the size of laptop the bag is designed to holdThere are plenty of things to like about the bag. It looks really good. The clothes box is a nice concept. I really like the laptop pouch.But ultimately I paid a premium price because I wanted something that would 1) feel premium in quality 2) look smart and 3) be good to run in. Sadly this bag only meets one of those three criteria.
Ordered the bag (August 2023) after good reviews online on running website but the straps broke within a few months. Emailed and called the company but no response.Update Got a response and the founder of the business has called me and was clearly keen to fix the issues and was very apologetic. Offered a number of solutions so will be testing out a new bag. One call totally changed my perception about their customer service and will update rating after a few weeks of trialling the new bag.
The Stolt Alpha is outstanding. Here is a company that has thought long and hard about what is needed for a successful run commute. They then built it with high quality materials and craftsmanship. Thanks to Stolt and some max cushioned shoes I’m a runner again. Worth every cent. 6 out of 5 honestly.
I ordered the new Athlete backpack when it was in stock and I am very impressed with it. International delivery took some time but I was kept well informed and the team was very helpful. The product itself is great. It’s still perfect after 6 months of daily use. I already had the clothes box which fits in the backpack perfectly when travelling. The rolltop lock is cool feature and the bag has a similar laptop pocket with small pockets than other Stolt products. Great for running, cyckling, travelling, all of it.
Great product! I did something like 1000K of commute running with it in all sorts of weather, packed to the fullest. I am very satisfied with it. Also, very nice customer service. Maybe just one potential improvement: the belt pockets are hard to use while running, especially for a larger phone for example.
Great products, yes on the luxury side of back packs but worth the investment. I bought the stolt athelete complete pack with all the extras, really useful bit of kit. Great size for one night. Padding is great. Materials feel really nice and good quality. I emailed after my order and they communicated straight back and resolved my issue. Great company!
Just the nicest back pack ever. So cleverly thought through. And the best customer service. I managed to order the wrong bag in the wrong colour and it was all sorted with real people who responded quickly to my email and delivery was fast too. I cannot recommend Stolt Running highly enough
The bag is good but is overpriced by £150. The quality doesn’t blow you away and there is so little space in the laptop section - the laptop charger has to fit in the shoe compartment.There is nothing about the bag which justifies the price tag.EDIT: To demonstrate how little room there is in the laptop section, my phone charger squashed into the fan and has crushed the bottom of the laptop.
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London based boutique manufacturer of premium quality commuter bags. "The best bag for your new commute".
Free shipping. 2 year warranty.
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