storagetreasures.com

4
4 Based on 173 reviews

StorageTreasures.com is the world’s largest, most trusted online self-storage auction platform. The website hosts over 20,000 online auctions per month....

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Average Rating

4

/
5

173 Reviews

5 Star
64%
4 Star
8%
3 Star
4%
2 Star
4%
1 Star
19%

All Reviews

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Review Time

Liagné Matos
I've been bidding for a garage for two days but I realized that they are playing with me, as soon as

I've been bidding for a garage for two days but I realized that they are playing with me, as soon as I make the offer someone surpasses me at the moment, I think it's an automatic computer to force you to put more money and when the final hour is approaching the tenant settles the bill, something is wrong. In two days this has happened to me 5 times. Very bad experience.

1
Date of experience: Feb 20, 2026
jermaine jones
Its never a good idea to mislead customers. The storage unit I purchased was 100% stagged and setup

Its never a good idea to mislead customers. The storage unit I purchased was 100% stagged and setup to look better then what was actually inside. They even wrote misleading information on the boxes...I would never recommend this or any of the storage companies. Yes this is a 3rd party, but the reviews show this has been an issue for a while. So again, why the need to lie...

1
Date of experience: Feb 20, 2026
Melinda
I like this site alot and I want to bid on so many, I dont like being restricted to just 3 bids but

I like this site alot and I want to bid on so many, I dont like being restricted to just 3 bids but I get why they do it, my biggest problem is getting side tracked and not checking on them enough. Other wise it's great

5
Date of experience: Feb 19, 2026
Jason Murray
Well for one.. you win a unit at auction. You call make sure they are there. You get your truck and

Well for one.. you win a unit at auction. You call make sure they are there. You get your truck and trailer drive for a hour. To find out the owner paid the unit up 3 days ago. Wasted time and money.. and this has happened. A good 10 times. Storage facility managers are too lazy to take it out the system the day that the owner pays for and keeps it on the auction to the last minute until they realize the unit is no longer available and it’s paid. ( and do they get suspended like we the buyers) know they don’t. By then it’s too late and Auctionneer already purchased it paid the invoice fee and when you get there, the unit is not available and then you have to go through all that headache to get your money back and you never get the time wasted back.

And these people are notorious for suspending people for 30 days for the dumbest shit. And then there’s no way to call these bums! unless you sign up for a $30 membership fee. They won’t even let you speak to them on the phone without a $30 fee insane the bidders: buyers are the ones making YOU money and cleaning out the storage facilities trash which they want done. The buyers should get plenty of warnings before you to suspend them..
The auction site sucks:. You going to see business drop drastically

1
Date of experience: Feb 18, 2026
Benedict Johnson
Disappointed with the Auction Process

I won my first online auction for $10, which was exciting! I even arranged for a friend to help me pick up my unit from self-storage in Bloomington. However, upon arrival, I was informed that my unit was listed in error and would be auctioned next month instead. I don't understand how a unit I won and paid for can simply be "canceled". It should have been mine! I'm left confused and frustrated, waiting for a refund in 7-10 business days, and the option to bid again next month doesn't interest me at all.

1
Date of experience: Jan 16, 2026
Lanny Baker
My interaction with a user was disappointing.

My interaction with a user was disappointing. The storage unit had low-value items arranged to seem more valuable, and the final price was much higher than the actual contents. I also noticed irregular bidding behavior that seemed to artificially inflate the price.

1
Date of experience: Jan 15, 2026
Gerard S.
Incredible Service and Responsiveness!

This service is truly remarkable! I want to highlight the exceptional experience I had and their swift responsiveness. I am genuinely impressed and very satisfied as a customer. The team really cares about us as valued customers, and they take their responsibilities seriously. They responded promptly to my concerns and handled everything with the utmost respect. Thank you for your dedicated hard work in prioritizing us!

5
Date of experience: Jan 14, 2026
Cole Fisher
Avoid this service

Don't waste your time; it took more than 10 days to receive a refund after they made a mistake. Between the inadequate storage facility and the poor handling by the company, it just wasn't worth the time I spent. Save your money and choose a more reliable provider.

1
Date of experience: Dec 03, 2025
Robin Mathers
It was a lot of work cleaning out the…

It was a lot of work cleaning out the storage unit I bought but we'll worth the $50.

4
Date of experience: Oct 30, 2025
Gary D.
Units are not advertised correctly. Buyer beware.

The unit was not advertised as a "Manger special unit". I would not of bid on the unit if I would of know this information. This was false advertised and will never be biding on auction from this site again. Everything in the unit had been picked through. Had nothing of value in it.

1
Date of experience: Oct 30, 2025

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