Name: store.hifuturegroup.com
Telephone: 000000000
Rating: 3.5

anguigui40 Guest

Lack of Customer Support

Absolutely no customer support. I purchased a watch but they didn't have the color I desired and suggested an option I would never wear. I attempted to reach out multiple times to request a different watch, but received no response. Very disappointing.

Date of experience: Dec 18, 2025

Uriah Hughes Guest

3 months ago

Order Delayed

I ordered a smart watch on October 15th, and when I checked the shipping status, it still shows 'processing.' Now it's November 3rd. When can I expect my delivery?

Date of experience: Nov 03, 2025

Marina A. Guest

5 months ago

Slightly High Price

The price is a bit on the higher side.

Date of experience: Sep 07, 2025

Rob Price Guest

5 months ago

Excellent Customer Service and Value

The customer service was very pleasant and responsive. The product arrived safely, and the quality matches the price paid.

Date of experience: Sep 03, 2025

Roland Ross Guest

6 months ago

Lack of Customer Support

There is absolutely no customer support. I paid for a watch, but they didn't have the color I wanted and offered me a color I would never wear. I attempted several times to get them to send a different watch, but I was ignored. Very disappointing.

Date of experience: Aug 11, 2025

Nathani2028 Guest

7 months ago

Order Cancellation Issues

I canceled my order, but they still took my money.

Date of experience: Jul 29, 2025

Antolol680 Guest

8 months ago

Order Not Shipped

My order was never shipped, and there has been no communication from the seller. I am now trying to get a refund.

Date of experience: Jun 18, 2025

Juno Clark Guest

11 months ago

Poor Service and No Delivery

The service was terrible and there was no delivery. I ordered and paid for a product on March 18th, but a week later I was informed that the color was out of stock. I suggested an alternative the same day, but a week later I still had no response. Is this how the brand wants to operate? Very disappointing!

Date of experience: Mar 18, 2025

TheGu_33 Guest

1 year ago

Fantastic Service

I am very pleased with the service. I haven't given the watch as a gift yet, as it is for an August birthday.

Date of experience: Jul 24, 2024

Dean B. Guest

1 year ago

Lack of Customer Service

I bought a watch from one of their agents because I liked the up to 20-day usage claim. However, the box states up to 15 days. I reached out via Messenger and email for clarification, but received no response.