Review Time
Completely dodgy. The URL supplied to Paypal doesnt work. I am going to claim a refund from Paypal. Thank heavens I didnt purchase through a credit card.
No ABN on their website (when you find it)
No space for reviews. This type should not be allowed on the web.
DONT buy through these guys, dodgy and unprofessional not legitimatePaid 1st Feb still no tracking or dispatched notifications Thank you for your patience, and I sincerely apologise for the inconvenience. I’ve already informed our fulfilment team of your order, and at this stage, we’re experiencing a delay in generating tracking information in our system. Unfortunately, I don’t yet have an updated tracking number to share.This is not our normal processing time, and I completely understand how frustrating this can be. Occasionally, system or courier delays do happen, and I’m very sorry that this has affected your order.Please rest assured that your order is being processed, and we are actively following up with our fulfilment team to have it sorted as quickly as possible. I’ll provide you with an update within the next 48 hours as soon as the tracking is released.If you have any questions in the meantime, or if there’s anything else I can assist with, please don’t hesitate to reach out.Thank you again for your patience and understanding — it truly means a lot to us.Warm regards,ShaniaAussie Stress Free Customer Care Team 🐨💛
Completely dodgy. The URL supplied to Paypal doesnt work. I am going to claim a refund from Paypal. Thank heavens I didnt purchase through a credit card.No ABN on their website (when you find it)No space for reviews. This type should not be allowed on the web.
I ordered 3 of their pillows 14 days ago. I received an order confirmation, including confirmation of payment.The email contains a link to view order status that does not work and haven't had any response to my email inquiry about the delivery date (12 days max).There has been no communication from them since the initial transaction.It's all starting to feel pretty dodgy to me. As it still hasn't been despatched I'm going to try and cancel my order.
I ordered 2 medical items that I urgently needed and they were not delivered When contacting them I was advised to contact the delivery company This was there job !!! Not mine ! I did contact the delivery company with no response, absolutely ridiculous Then contacted stress free Australia again and informed them of this , again no response….. obtaining these items has been impossible and I am still in painDisgusting communication. Disgusting customer service, I will attempt to get a refund and let’s see how I go and I’m ready to contact department of fair trading, because I still have not had any response and still do not have my items that have been paid for Definitely not STRESS FREE Australia Don’t deal with them at any cost !!!!!
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