stretchandflex.co

4.2
4.2 Based on 20 reviews

Mobility, strength and flexibility training. Relieving stress and tension in the body. Class and assisted stretching 1:1 training for all. The aim is to aid clients in attaining optimum flexibility and muscular strength. Ultimately, you will push past y...

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Average Rating

4.2

/
5

20 Reviews

5 Star
76%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
24%

All Reviews

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Unprofessional and questionable practices

Extremely unprofessional and seems to operate on the edge of being a scam. I wouldn’t invest my money here. The owner is discourteous and may refuse to provide the service you’ve already paid for at her discretion.

1
Date of experience: Dec 24, 2025
VC94
Extremely unprofessional and questionable practices

This business lacks professionalism and feels scam-like. I wouldn't trust my money here. The owner is rude and may refuse to provide the service you've already paid for if she chooses.

1
Date of experience: Dec 21, 2025
minecharlesbc57
Disappointing customer service - long-time client

I am very disappointed with my experience with this service, especially as I have been a client since 2021. I usually avoid leaving negative reviews, but I feel it's necessary to inform others about the service they might receive. Over time, I've faced ongoing issues with communication and professionalism, often feeling dismissed when I raised concerns. Recently, during a challenge, critical rules regarding check-ins and removals were not clearly communicated until after payment. Despite my efforts to provide proof of completion and explain personal issues, I was removed from the challenge over late submissions. The way I was treated as a paying client was unacceptable; my calm inquiries were met with rudeness, and I was even accused of being childish. I was threatened with legal action for merely questioning the service and seeking a refund, which felt very unprofessional. Overall, the communication was often disrespectful. After trying to provide constructive feedback and request a refund, I was blocked and removed from the platform while my posts remained visible to promote her. Although the coach is knowledgeable and the stretches helpful, the negative aspects far outweighed any positives, making my experience stressful. I wouldn't recommend this service based on how issues were managed.

1
Date of experience: Dec 21, 2025
Kelsey
Exceptional teaching.

Exceptional teaching.

5
Date of experience: Nov 27, 2025
Definitely!

Absolutely! Please share the review you'd like me to rephrase, and I'll be happy to assist.

5
Date of experience: Nov 21, 2025
Gwendoline T.
For a stronger core, back & obliques, join this class

I attended a core and hip opening class and thoroughly enjoyed it! It was challenging in the best way—I felt every muscle the next day. The instructor is motivating, friendly, and attentive to form, getting right to the point. I would definitely attend this class again in the future, just not immediately. Highly recommended! Give it a try.

5
Date of experience: Nov 06, 2025
Gemma B.
A coach you need!

This coach has truly pushed me and has been a crucial part of my fitness journey this year. Whether it's assisted stretching after a heavy weight training session or a hip-opening class to improve my splits, I am very grateful to have found her. My flexibility and form have significantly improved since working with her.

5
Date of experience: Oct 31, 2025
Andy Brown
Strangely unfriendly

I reached out to inquire about the services offered, sending a polite message to ask about class size due to my anxiety. Instead of a warm response, I received a passive-aggressive and rude reply, which is quite odd for a business owner. I decided not to proceed based solely on this interaction.

1
Date of experience: Oct 09, 2025
Moses K.
Excellent session!

I had a fantastic one-on-one stretching session. Focused on mobility and strength, the instructor was very informative and kept me motivated throughout. I will definitely book again!

5
Date of experience: Oct 06, 2025
My first mobility class

My initial class was a fun and emotional experience. The instructor was very understanding of my personal situation and tailored the session to meet my needs. She was extremely pleasant and made me feel comfortable. I would recommend these classes to anyone who suffers from pain.

5
Date of experience: Oct 05, 2025

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Business Details

  • Mobility, strength and flexibility training. Relieving stress and tension in the body. Class and assisted stretching 1:1 training for all.

    The aim is to aid clients in attaining optimum flexibility and muscular strength. Ultimately, you will push past your comfort zone and enjoy the journey. Whether you are a beginner or advanced, remember consistency is key and this journey starts with Stretch & Flex.

    Based in London (Yes we travel outside of London for class) - Online classes available See more

  • email Info@stretchanflex.co
  • language https://stretchandflex.co

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