Review Time
BUYER BEWARE The 2 stars is for the bar itself - it's ok. WARNING: Fraud, Bad Customer service The "30 day free access" starts when you order - not when your bar arrives Took 6 weeks for my bar to arrive. (4.5 weeks longer then the promised delivery window)They had already charged me a subscription fee for a service i could not even use! (useless without the bar!)Asked for a refund on the subscription fee and reinstatement of the free trial period - No they can't do thatAsked that the subscription be cancelled - They told me done2 months later, still getting charged a monthly fee & forced to get the bank involved. The bar itself is ok, i've used better bars but no amount of quality can make up for bad customer service and fraudulently charging my card.
They promise some free videos. They claim to send you an email " two minutes after you order" to join up to access these free videos. I never received this email. They sent a follow-up canned email saying if you didn't get it just write us and tell us it will resend it. I have requested it 10 times at least via email. Two or three times through their website twice through Facebook. No response from them whatsoever.
I ordered my stretched fusion bar on 5/2/25, it is now 5/17/25 and I still do not have my product. I waited over a week before I tried to contact them for an order update and even though I have sent them numerous emails, I have received only one response which stated that they "would look into it". I also reached out to them via their website, and the response that I received had the exact same tracking information that i had provided to them that stated that my order was "undeliverable" in Colorado which is stupid since I live in Idaho. I have never received any actual help or information from their customer support staff.
As a new mom navigating postpartum, finding time for myself felt almost impossible. Yet this Pilates Bar helped me shed my postpartum weight in a way that felt totally achievable. Just 15 minutes of focused movement, and I could feel my body gently reclaiming its strength. It’s lightweight, portable, and beginner-friendly. The convenience and quick routines made consistency possible, and that’s everything when there’s tiny humans depending on you! It’s not just the physical tool—it’s the access to workout videos, the supportive community, and the 30-Day Challenge that keep me motivated. Knowing I have instructors guiding me and a whole group of fellow women cheering me on made all the difference. If you’re looking for a simple, joyful, and powerful way to reclaim your body, this Pilates Bar is it. It’s affordable, easy to use, backed by a great return policy.
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