Name: stripsusa.com
Telephone: 8282787477
Rating: 4.0

Andy Candler Guest

DO NOT USE THESE CONS!!

DO NOT USE THESE CONS!!! They received my strips on 10/27/25. After I sent them a couple of emails, they lied and said they would send me the payment by cash app by the end of the week. It's now 11/5 and they have sent nothing. Now they just completely ignore my emails. I've complained about them with the BBB and now on here. I too will be contacting their local police department. They should not be allowed to stay in business.

Date of experience: Nov 04, 2025

Samanatha Greathouse Guest

4 months ago

Worst experience by far!!

This has been the worst experience by farThey received my items 10 October, which was a Friday. I contacted them on Monday of the following week to request a timeframe in which I should be expecting my payment since their website states after they receive the product, you will receive your payment and one to two business days. I had reached out because I have previously had issues with payments from this company at which time whoever responds to email said, I should receive my payment by Wednesday of last week . Then when I reached out on Wednesday afternoon to verify if I would still be receiving my payment, then I do not receive a response until the next business day, stating the owner was responsible for sending out the payments and he was scheduling to do so later that evening or Friday Friday evening came in went and I still did not receive my payment so I emailed the company again at which time they ignored my email for well over 24 hours. I have continuously continued to email their customer service as well as texting the number they tell you, you can call which leads you to a voicemail box that tells you to text them.I asked again for an update on when I would receive my payment and was given the same runaround of the owner being in control of what payments get sent out. It is now Tuesday the 21st which is eight business days after them receiving my product with no payment as advertised.

Date of experience: Oct 10, 2025

Tiffany McGowan Guest

4 months ago

Missing Zelle Payment

For many years, I have been a loyal customer of this company and have rarely experienced any issues. While occasional lost checks in the mail occurred, staff were always available and promptly resolved the problem. However, my current situation has gone unaddressed.On October 7th, I was informed that my order was received and a Zelle payment would be sent within 1-2 days. I have not received this payment.Since then, I have attempted to contact the company multiple times without success:Two emailsTwo phone callsOne text messagePhone calls immediately direct me to a voicemail instructing me to send a text message for a response, which has also been ignored. I require immediate resolution regarding my missing Zelle payment.