Name: studentagency.cz
Telephone: 000000000
Rating: 1.8

Cole Adams Guest

Worst bus experience ever

It was 2 times that i travelled with them and 2 times it was a total disaster. At the first time they refused to take my folding bike even tough i payed for it and there was enough space. Only after i blocked the entrance and forced the driver to call his office it worked but i had to wrap the bike in my sleeping bag. Second time the bus was delayed already because there was about 20 more people in the bus than seats. Not to mention that this is illegal and dangerous, it was most uncomfortable. Thank you, never again!

Date of experience: Jun 24, 2022

Marcia Guest

3 years ago

All good for us

All good for us, we booked more tickets to Philippines, no problem with rebooking, customer service is good

Date of experience: Mar 23, 2022

Russ P. Guest

3 years ago

I have very bad experince with Student…

I have very bad experince with Student Agency and I don't recommend them. They are very trouble creator.

Date of experience: Mar 23, 2022

Clara Brown Guest

5 years ago

Very bad

Very bad experience never travel again with them

Date of experience: Apr 30, 2020

Deanne Guest

6 years ago

Ticket Booking

Booked a flight ticket with them from Czech Airlines. End up having my name written wrong (they wrote "mr" at the end of my name). Obviously you cannot change passenger name so my ticket is gone. After bunch of calls and emails, I couldn't get a single penny back. I had to buy the exact same ticket one more time from Czech Airlines. Terrible customer service.

Date of experience: Mar 05, 2020

Alina Wikström Guest

6 years ago

I had overall good experience.

Date of experience: Dec 31, 2019

Kelly Morris Guest

7 years ago

Best company

Best company, I like to travel with them.

Date of experience: Dec 24, 2018

Ella Guest

8 years ago

All in all worst experience ever

All in all worst experience everNo sign where to go, phone number not working and no help from the side of Student AgencyWith my friend we booked a route from Budapest to Brno. We came to the station and the sign where to go was nowhere, so obviously we asked some guys and were pointed to the right direction, however nothing was there, no bus platform was showing no information about where to go. In the meantime we were trying to call the number provided by Student Agency, but it was not working at all. So we asked again and we were pointed to completely strange place. Of course we got there like two minutes after the set time, but nothing was there. So we had to buy train ticket which cost 6 times more and we got to the final destination after midnight. After contacting complaint department of Student Agency, we were told that it is completely our fault, acknowledging no responsibility.