studioshake.co.uk

2.4
2.4 Based on 41 reviews

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Average Rating

2.4

/
5

41 Reviews

5 Star
31%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
64%

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Brian Cooper
Good communication and delivery on…

Good communication and delivery on time. Great service

5
Date of experience: Dec 14, 2022
Piqui67596
Good service and quick resolution of order lost in post

I had a problem with a lost order but the service team were able to resolve it as quickly as they could, given the current ongoing postal strike. I successfully received my replacement order as the first one had got lost in the post.

5
Date of experience: Dec 13, 2022
Fiona
Great customer service

Had an issue with the delivery (not their fault, Royal Mail lost the parcel) and it was sorted out quickly and efficiently with a replacement which arrived in two days. The product in itself is nice and as described.

5
Date of experience: Dec 09, 2022
Amy Bell
Shocking customer service

Shocking customer service - no reply to emails or messenger. Item purchased broke within the first month. No comeback whatsoever. Spend your money elsewhere snd avoid this dreadful company

1
Date of experience: Nov 30, 2022
Winter Howard
Great product

Very good customer service. Excellent!! Extremely pleased with the phone case. It's exactly as described riled. Quality product I am Extremely pleased overall. I highly recommend this site.

5
Date of experience: Nov 23, 2022
Clifford Morgan
I have not received my product

I have not received my product The money has been taken I didn't receive an email.The only contact I have is messenger and its a bot. £19.99 down and no product Please contact me studio shake

1
Date of experience: Nov 12, 2022
Chas Scott
Very fast delivery

Got the iPad magnetic cover case as well as the exfoliating brush set on sale, this arrived 2 days after purchasing - I got what I ordered in perfect timing; will definitely be shopping with them again.

5
Date of experience: Sep 29, 2022
Sandy
Great little company

Really happy with my order. I accidently ordered tempered glass protection for the wrong phone model. The team noticed the discrepancy in my order and contacted me before sending out my order to check it was accurate. This saved me a lot of hassle! Fantastic customer service.

5
Date of experience: Sep 29, 2022
Brenda Rogers
Do not trust this company

Do not trust this company. I order a particular Iphone 13 case that was advertised as £19.99 and was sent a £2 plastic case completely different from the images. I think they do this in hope that you keep it, because then you have to pay to send it back. The delivery took ages aswell, just stick to Amazon your safer and it's a trusted company.

1
Date of experience: Sep 09, 2022
Imelda Rogers
Disgusting ! stay away!!!

This company is a joke to put it politely.They send rubbish out for £19.99 on a second class stamp. The phone case I ordered was advertised as strong shock resistant fortified silicone - I got a piece of plastic garbage in a plastic 2nd class bag that took for ever to arrive..It would cost me to send it back and as they shamelessly sent that piece of garbage out to me, I don't even trust that they would refund me the money and not just forward my returned case to another victim and keep making money that way.Disgraceful !

1
Date of experience: Sep 03, 2022

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