suitdirect.co.uk

3.9
3.9 Based on 21 reviews

Suit Direct - Dressing Men Well in brands such as Limehaus, Ben Sherman, Marc Darcy, Jeff Banks, Alexandre of England, Gibson London and more. With fits ranging from skinny to plus size and a wide range of suit styles for all occasions, Suit Direct is you...

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Average Rating

3.9

/
5

21 Reviews

5 Star
71%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
24%

All Reviews

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Review Time

WH62
Exceptional Service Experience

The service I received was outstanding – truly exceptional! I had a wonderful experience with the company, thanks to the support team. They went above and beyond to retrieve the exact suit I selected online, ensuring it fit perfectly. Their dedication, professionalism, and genuine concern for the customer were impressive. They made the entire process smooth and hassle-free, especially important when purchasing something significant like a suit. A big thank you for such remarkable customer service. I highly recommend this company — this is service at its finest!

5
Date of experience: Jan 24, 2026
Precious Fisher
Expert Guidance

The representative at the local branch provided me with exceptional assistance for my wedding suit, demonstrating honesty and expertise. His commitment and enthusiasm, coupled with a great sense of humor, made the entire experience seamless from beginning to end.

5
Date of experience: Jan 24, 2026
JB18
Remarkable Assistance

The service was outstanding – truly above and beyond! I had a fantastic experience thanks to the team. I had chosen a suit online, and they went the extra mile to retrieve the exact one from another location, ensuring it fit perfectly. Their dedication, professionalism, and genuine care for the customer were evident. They made the entire process effortless and stress-free, which is especially appreciated when making an important purchase like a suit. Huge thanks for such exceptional service — highly recommend this company!

5
Date of experience: Jan 23, 2026
Annabelle Long
Fantastic Experience at the Local Store

I took my son to the store in the shopping center. The representative assisting him was excellent—very helpful. He assisted my son in finding a great three-piece suit, shirt, shoes, belt, and smart overcoat at fantastic sale prices. He didn’t push the most expensive options and genuinely helped my son prepare for an upcoming event. His polite and friendly demeanor was refreshing. Next time we need a suit, we’ll definitely return here. It’s great to find options for larger sizes that other stores didn’t offer.

5
Date of experience: Jan 22, 2026
Great Service at the Local Store

I purchased a suit from the local store today and was assisted by a young female representative who was very polite and professional, helping me find the right suit. Thank you for your assistance!

5
Date of experience: Jan 21, 2026
Angus Howard
Excellent Service at the Shopping Center

I visited the shopping center branch and received outstanding service from the representative. His knowledge and sense of style were remarkable; he exceeded my expectations in meeting all my needs for suiting and other clothing items. From now on, I won’t shop anywhere else for my smart wear. Truly a gentleman.

5
Date of experience: Jan 18, 2026
Myrna Kelly
Unpleasant Experience at the Exeter Store

The staff at the Exeter store on Sundays were rude and condescending. The representative belittled my husband when he mentioned that the trousers were too big and needed a smaller size. The stock was limited, with no shorter sizes available in trousers or jackets. I called another location for assistance, and the representative there was much more professional and friendly.

2
Date of experience: Jan 18, 2026
Newt Smith
Stressful Online Ordering Experience

I ordered a two-piece suit, but when it arrived, the jacket was too small, and there was no returns label included. Due to my disability, I can't visit a store, and I also don’t have a printer to create my own label. The nearest returns shop lacks a printer as well. The customer service email I received doesn’t exist, and I urgently need the suit for a family wedding.

1
Date of experience: Jan 11, 2026
Moses Smith
Wonderful Wedding Suit Experience

I visited the local store to find a suit for my wedding and was warmly greeted by a representative who was incredibly helpful and professional. He was attentive and went above and beyond to assist me in finding matching suits for my groomsmen and even provided great advice on getting a suit made for my young son. His expertise in sizing, styling, and fit was invaluable, and I couldn't have selected a suit without his help. The company is fortunate to have him on their team.

5
Date of experience: Jan 08, 2026
clemink8412017
Excellent Service from the Staff

The service was brilliant, and the staff were excellent. One representative was fantastic and provided helpful advice to ensure I got everything I needed perfectly. What more can I say? I recommend them 100%. Many thanks!

5
Date of experience: Jan 02, 2026

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Business Details

  • Suit Direct - Dressing Men Well in brands such as Limehaus, Ben Sherman, Marc Darcy, Jeff Banks, Alexandre of England, Gibson London and more. With fits ranging from skinny to plus size and a wide range of suit styles for all occasions, Suit Direct is your number one destination for formal menswear.

  • call 01405782837
  • language https://www.suitdirect.co.uk

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