Review Time
They sent the wrong order entirely. Can't contact anyone. No return policy. So they took my money and I'm supposed to be happy with whatever they ship in a box. Wasted $318. I believe this warrants a CLASS ACTION LAWSUIT!
I've placed multiple orders with the service and have consistently had positive experiences. I usually wait for special sales and lower shipping thresholds. It's important to research the item online and confirm it's what you need, as returns are not an option. I've purchased a winter coat, a kids' coat, boots, and most recently, a bathing suit. Everything arrived promptly and met my expectations, all at a fantastic price!
I've made several purchases from this platform and consistently had a fantastic experience. I usually wait for flash sales and lower shipping minimums. It's wise to research items online and confirm your exact size, as returns aren’t accepted. I’ve bought a winter coat, kids' coat, boots, and most recently, a bathing suit. Everything arrived on schedule and met my expectations at an excellent discount!
I’m really impressed with my experience here. I snagged one of my favorite pairs of shoes at a significant discount. When an additional promo code didn’t work, I contacted support, and they applied the extra discount in minutes. Extremely pleased!
The delivery tracking was a bit unreliable and not frequently updated, but I received my order at a fair price. Customer service responded to my inquiries about delivery status within a day or two, so I have no complaints on that front.
I took a chance on a pair of boots and I regret it. The sizing chart is completely inaccurate — the fit is way off. The boots are very stiff, and the tongue causes discomfort. The double stitching on both sides makes them painfully uncomfortable. Additionally, this platform does not accept returns, offer refunds, or make price adjustments. Save your money and shop elsewhere where returns are allowed. These boots aren't worth the hassle.
I've been shopping at this platform for about five years. I love the affordability of everything – I get most of my clothing and footwear needs here. It's motivated me to be more active, which is fantastic. While they don’t offer refunds or exchanges unless the item isn’t as advertised, I’ve had that happen twice. Their customer service was courteous and promptly provided refunds for incorrect items. I highly recommend them!
There’s no customer service to respond to my missing delivery. A week ago, I was notified that my package was out for delivery. After three days, it still hadn’t arrived or been updated on the tracking site. It finally showed as being reshipped but then reverted to 'Out for delivery' and 'In Transit' with no updated delivery date. I emailed twice about my availability to receive the package, but they haven’t responded. Customer service is essentially non-existent. Proceed with caution.
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