superdrugmobile.com

4.5
4.5 Based on 41 reviews

...

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Average Rating

4.5

/
5

41 Reviews

5 Star
85%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
12%

All Reviews

Filter Reviews

Review Time

damsam91
Extremely friendly staff and excellent service...

Extremely friendly staff and excellent service!!!

5
Date of experience: Dec 17, 2025
TheFrip29
Excellent support for SIM activation

I received excellent support in activating my SIM after facing delivery issues. Despite the challenges, the assistance was exceptional, resolving everything in under 10 minutes. The chat connected me to customer support almost instantly. Overall, a fantastic experience! 😎

5
Date of experience: Dec 16, 2025
NightHawkHD88
Exceptional customer support!

Exceptional customer support! The representative who assisted me today resolved my issue in just a few minutes without any hassle and was very kind and helpful. Thank you!

5
Date of experience: Dec 16, 2025
Lois Brooks
Outstanding Customer Support

The representative was fantastic in helping me activate my SIM, especially since delivery issues had made it difficult. The service was exceptional, and everything was sorted in under 10 minutes. The chat was almost instant for customer support. Overall, a brilliant experience! 😎

5
Date of experience: Dec 16, 2025
Horace Rogers
Incredible assistance with my login issues

Incredible assistance with my login issues. The representative was very helpful in resolving my problems.

5
Date of experience: Dec 15, 2025
Ciarán Foster
Consistent signal issues and lack of support

Consistent signal issues at home with no calls or internet. When I do connect, calls are distorted, and staff attributed it to my phone settings or 'congestion' in my area, despite my phone working elsewhere. A visit to the store confirmed there are ongoing issues. I contacted customer support, and after some back and forth, they admitted they couldn't do much about the outage. These issues persist without being reported online. Disappointed with the handling of my concerns, especially since they readily accept my payments. I will be switching to a different provider soon.

1
Date of experience: Dec 12, 2025
Lina Hughes
Top-notch customer service

Top-notch customer service! As always, the support from the service team is fantastic. No automated replies, quick responses, efficient, and polite, even during off-hours. Thank you!

5
Date of experience: Dec 11, 2025
Truman
Helpful support during connection issues

I recently faced connection issues and spoke with a representative who was very helpful. They guided me step by step to change the settings that had been altered. Very good service and patient throughout.

5
Date of experience: Dec 11, 2025
Wilf F.
Fantastic assistance from the representative

The representative was very helpful when I lost my SIM. Amazing service via the web chat—thank you!

5
Date of experience: Dec 10, 2025
Esty Rogers
Grateful for the representative's support

Grateful for the representative's support. They were very patient and helpful. Highly recommend!

5
Date of experience: Dec 08, 2025

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