Review Time
I received excellent support in activating my SIM after facing delivery issues. Despite the challenges, the assistance was exceptional, resolving everything in under 10 minutes. The chat connected me to customer support almost instantly. Overall, a fantastic experience! 😎
The representative was fantastic in helping me activate my SIM, especially since delivery issues had made it difficult. The service was exceptional, and everything was sorted in under 10 minutes. The chat was almost instant for customer support. Overall, a brilliant experience! 😎
Consistent signal issues at home with no calls or internet. When I do connect, calls are distorted, and staff attributed it to my phone settings or 'congestion' in my area, despite my phone working elsewhere. A visit to the store confirmed there are ongoing issues. I contacted customer support, and after some back and forth, they admitted they couldn't do much about the outage. These issues persist without being reported online. Disappointed with the handling of my concerns, especially since they readily accept my payments. I will be switching to a different provider soon.
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