Review Time
Really disappointed as I’ve used this company before and had no issues. Placed order and received dispatched email and then nothing….. no updates on tracking! Tried emailing directly and received generic email thanking me for my patience….. customer service was very slow to reply and seem disinterested once you have paid…..
Hi I ordered on the 30th of June for the first time and still have not received my order. I understand there is a 2-4 day processing time but it's be 12 days and no order. I have emailed 3 times and no word backTo update they cancelled my order a few days after this and refunded me no sorry or anything . Just said they didn't have my items in stock even though they did at the time of purchase terrible company and that hurts me to say as I want to support Irish grown companies avoid
I’ve ordered from this company before and had a good experience. But, I ordered early January for a birthday present for the end of January. When it hadn’t arrived closer to the birthday I checked my emails. Order confirmed, money taken, no confirmation of shipment. I went on their website to check the status. No option to log in or contact them. I thought maybe they were having issues with their website. When I checked the website the following day, it gave an error, saying it was u unavailable and be back soon. I checked their Instagram page on 1st of February and they had a story up saying “sweet king will reopen soon with new owners 😄”That’s when u contacted them about my order. No reply since (now 12th February). If they’re having issues or reselling the business, they should send an email and let us know. Horrible way to deal with customers. Definitely will not trust to order again if they reopen. And will also take it further to get my money reimbursed if it’s not done soon
An absolute disgrace of a company. You've all heard of the prime energy drinks I'm sure and horrible diet bags buying and selling in bulk to then sell to kids for 10 times the price. Well this 'legitimate' company seems to think it's ok to resell it , most likely to kids as who else is naive enough to buy a youtuber drink for 16.00 euro PER BOTTLE when it sells for as little as 2 euro at retail price. How is this different to a ticket tout buying up tickets to a favourite artist and reselling to kids for 10 times the price (which is illegal btw). It's a joke and you should be ashamed of yourself. And all for a quick buck. Your response thinking this is all hilarious as your ripping off these kids is particularly disgusting too. Shameful and I will never be using this company again.
Around Christmas I received an Instagram ad promoting sweetkingco and they were selling the prime energy drink.I made an order that night that includes a bottle of prime and some pick n mix and another small thing that was charged and confirmed and told me it would be shipped in 3 weeks as they had to wait for the drink to arrive.3-4 weeks later I get an email simply telling me my order has been cancelled when I tried to ask why I was given no response and when I enquired via their Instagram I was left on seen and blocked.Quite poor form from a so called "Irish company" If you can't fulfil an order I would've much preferred a message saying hey listen we oversold our stock instead of being completely blanked and ignored.In summary, shady business practice, would avoid them all together.Edit: just to provide proof of my order by leaving the number : Order #140136
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