sylviangrant.com

4.9
4.9 Based on 180 reviews

Welcome to Sylvian Grant, where we believe that true elegance lies in simplicity. We are a jewelry and accessories brand dedicated to crafting classic and timeless pieces that exude sophistication and refinement. Our designs are rooted in minimalism, free...

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Average Rating

4.9

/
5

180 Reviews

5 Star
96%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Sandy Maclean
I recently ordered an item from Sylvian Grant and was not given a promotional discount. I contacted

I recently ordered an item from Sylvian Grant and was not given a promotional discount. I contacted them and was immediately given the discount code AND an additional discount on my next order. Professional company with stellar customer service.

5
Date of experience: Mar 01, 2026
Ellie Barnette
I simply want to say thank you to the fine folks at Sylvian Grant. I received my gorgeous Minimal Pe

I simply want to say thank you to the fine folks at Sylvian Grant. I received my gorgeous Minimal Pendant Necklace Duo (Silver) on February 9 (& thanks to their prompt fulfillment & shipping processes, as well as attention to detail for packaging) ... I put them on my neck the moment I opened my package, and haven't taken them off since. I'm not only thrilled with the quality & craftsmanship ... but with the absolute beauty of them. They may be classified as minimal, but this duo makes a loud statement, and quite the classy one! The set has already become part of "me" ... and I look forward to wearing them for ... well, forever! I'm so happy I found Sylvian Grant -- so now, whenever I need "my kind of jewelry" ... I'll know where to come.

5
Date of experience: Feb 23, 2026
Ahkin Rock
Although I had an issue with my order and had to return it, the customer service was very efficient.

Although I had an issue with my order and had to return it, the customer service was very efficient. The representative was courteous and explained the return process well. I was offered different options, some of which included a partial refund if I wanted to keep the order. In the end I chose to return the items for a refund and once the items were recieved in anunused contion, I was issued a full refund.
Great customer service.

5
Date of experience: Feb 11, 2026
Ana Ravai-Prasad
I had such a wonderful experience with Sylvian Grant. When my gold cross jewellery unfortunately bro

I had such a wonderful experience with Sylvian Grant. When my gold cross jewellery unfortunately broke, it was replaced quickly and seamlessly. Their customer support was incredibly efficient, easy to deal with, and made the whole process stress-free. I absolutely love my cross jewellery, it’s beautiful, meaningful and something I wear with pride and I’ve even received several compliments on it. Thank you Sylvian Grant for the outstanding service and stunning jewellery

5
Date of experience: Feb 01, 2026
Robert Young
Exceptional company backed by the high quality pieces they offer and amazing customer service. I wil

Exceptional company backed by the high quality pieces they offer and amazing customer service. I will definitely be buying more in the future. I also want to thank Helen for her outstanding customer support. I bought the minimal pendant duo Necklace, but unfortunately i lost the pendant itself. Obviously it was my fault and warranty doesn't cover it, but Helen had sent a replacement pendant to me free or charge. Im very grateful!

5
Date of experience: Jan 28, 2026
Kierra Kelly
Exceptional customer support experience

The customer support provided by the company has been outstanding. I had a few inquiries regarding my delivery, and the representative was incredibly helpful and quick to address them. I would highly recommend this service, and if you have any questions, don't hesitate to reach out to the support team.

5
Date of experience: Jan 21, 2026
Mort Price
Excellent Customer Service During My Return Process

I needed to return two items (I had purchased a necklace stack and a bracelet stack). I expected the necklace stack to contain pieces of varying lengths, similar to a previous purchase I made (which was fantastic). However, all the necklaces were the same length, so I decided to return them. The support team was exceptional, helping me through numerous emails as I opted for a different product instead of a cash refund due to the high return shipping costs from my location. I'm now eagerly waiting for the new items. Thank you for your assistance!

5
Date of experience: Jan 14, 2026
Mara Turner
Exceptional Customer Service Experience!

I have never encountered a company with such outstanding customer service. I reached out because I forgot to apply my discount code, and the representative responded promptly. They refunded me the difference right away. I ordered two chains for my son, and he loved both of them! I had to contact the representative again, and once more, the service was absolutely remarkable! Thank you for showing such dedication to your customers. I will certainly recommend this service to my friends and family.

5
Date of experience: Jan 12, 2026
ImDokaan
Delivery was prompt, but the product disappointed

I had no issues with receiving the duo necklace I ordered, and it arrived quickly. However, the gold color I received is a cheap yellow shade, completely unlike the picture. Additionally, the chains are almost identical in length. It's quite disappointing, but I should have known better than to order from social media ads. I suspect this jewelry is sourced from overseas, and it feels cheap and flashy.

1
Date of experience: Jan 03, 2026
CP62
Disappointing Quality and Poor Customer Service

Unfortunately, the jewelry I received was made of cheap plastic. It is definitely not worth the price, and I would not recommend making a purchase. I emailed two days ago regarding a return and have yet to receive any return information. It feels as though the company is making the return process intentionally difficult to retain customers' money. Low-quality jewelry paired with a flashy website. Avoid this scam and don't trust the overly positive reviews.

1
Date of experience: Dec 18, 2025

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Business Details

  • Welcome to Sylvian Grant, where we believe that true elegance lies in simplicity. We are a jewelry and accessories brand dedicated to crafting classic and timeless pieces that exude sophistication and refinement. Our designs are rooted in minimalism, free from unnecessary adornments and flashy elements, allowing the inherent beauty of each piece to shine through. With a focus on gold and silver tone jewelry, we strive to create accessories that effortlessly elevate your style, from casual to formal.See more

  • email info@sylviangrant.com
  • language https://sylviangrant.com

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