Review Time
Just picked up my new AMG. What made it so special was how fantastic everyone at Mercedes Milton Keynes was, from the moment I enquired right up to collecting nothing was too much trouble. Paul Adam, Rob, & James were all so helpful. What a team! & what a Car ! Thank you MBMK.
The staff were friendly and helpful which made our buying experience most enjoyable. Every step of the buying process was explained very clearly. I give your sales person Alfie Kinton 10/10, thanks very much.
I left Northampton Sytner Select with the vehicle I wanted and got an excellent price on my part exchange.
difficult to arrange service and test drive. Took 4 phone calls to book a service as no one either available or when i called a different team and left a message no one called back. Also arranged a week in advance while the car was being serviced to test drive 2 vehicles. Was all agreed but on arrival none available. In the end got to test drive a managers Sport but no defender. Not a great experience really from a premium brand outfit.
Job was done quickly. however £750 for oil, plugs and some filters. is shocking. £81 for an inspection is scandalous. the video is nonsense that they send, it may be impressive for the clueless but its an insult to anyone with a brain cell. it was going for an MNOT with you i didnt need to pay £81 to tell me tyre depth and pads and disk status. actually didnt even notice the top mount had play, which you pointed out 3 years ago and missed last year as well. theres a lot of overcharging on invoice.
Muhibur was very attentive and had excellent customer service skills. He made us feel extremely welcome and went out of his way to help and provide the top quality service we recieved. Fully recommend Muhibur to anyone. Thanks for everything.
I booked a 90 minute waiting MOT slot. However, they hadn't even looked at my car by the time the 90 minute slot was up. However, they then offered me a courtesy car so I could get back to work and even arranged for my car to be returned to me and the courtesy car to be collected later in the day. I think the lack of communication when they knew they weren't going to make the 90 minutes was poor and they could have offered me the courtesy car when I arrived rather than waiting until the full 90 minutes was up. But to be fair to them, they did eventually put it right.
You get a video of the work done. Your vehicle is returned clean and the job is always done well. The company calls the next day to make sure I am happy with the work done.
We took our M240i x drive in for a parking sensor fault. Left the car at 9.30 am the fault was diagnosed new sensor ordered and fitted by 3pm all done under warranty. Thank you for your excellent service
The service from booking to the mot, was very seamless. Ben was able to explain to me through out every step. The problem was fixed the following day. excellent service,
Seemless Deal - Nizar made the whole experience from our first time at the showroom through to collection very enjoyable. No hard sell, no sales BS. Credit to the team at West London Audi.
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special.
Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.See more
