Review Time
I am certain that I turned off auto renewal for my target 360 last year due to their backtracking on DEI policies. Without any communication from target at all in the past year, I received an email that I was charged for renewal of my target 360 account with text that said it is not refundable. This is a dark business practice that I find unacceptable. I have filed a better business bureau complaint and will file a complaint with the attorney general if my money is not refunded.
I am certain that I turned off auto renewal for my target 360 last year due to their backtracking on DEI policies. Without any communication from target at all in the past year, I received an email that I was charged for renewal of my target 360 account with text that said it is not refundable. This is a dark business practice that I find unacceptable. I have filed a better business bureau complaint and will file a complaint with the attorney general if my money is not refunded.
This is my first review, and unfortunately it isn’t a positive one. My first online ordering experience with Target has been terrible.I ordered three items on 30/11/2025, allowing plenty of time for them to arrive before Christmas. Two items arrived (from different stores), but the third—valued at almost $200—was collected by Couriers Please and never made it to the depot.I contacted both Target and Couriers Please multiple times to locate the missing item. Each time, I was given the same response: to allow their team “a few more days” to investigate. I asked if a replacement could be sent so it would arrive before Christmas, but nothing was done. I am still waiting, and my patience has run very thin.I have remained polite throughout and have tried every possible contact method—online chat, email, phone, and even Facebook—yet have received no meaningful assistance. I also requested a refund if the item could not be found, as I cannot afford to be out of pocket. Again, nothing.There is no option to escalate the issue, no one higher up to speak to, and no help available in-store either. How exactly are customers supposed to get their money back?Up until this experience, I was happy to shop at Target, but this has left a very bad taste in my mouth. I feel like I’m being punished for a mistake that wasn’t mine. I genuinely regret not paying a little extra at another store instead of trying to save money during a sale.I do not recommend using Target’s online services at all. The responses feel scripted and unhelpful, and the customer service has been truly disgusting. Do better, Target.
Bought a Chinese made ankoK:43-567-751 | T: 71-054-643Model: 42976608Bluetooth Portable Pro SpeakerBluetooth Pairing Name: anko43567751Input Rating: 5.0V=1.5AMade in China24/25 both the Orginal and its replacement Charging ports were faulty, I didnt pay 59$ for a product that cannot charge .... Oh wait Yes I did, Target are selling faulty products, can anyone say class action if 2/2 charging ports were Obviously faulty. Lets take it to Targets Shareholders perhaps in a class action? If you just threw it out then get your bank transaction and just go to court and do a statutary declaration?
To say l am profoundly disappointed with the recent experience I had at your store. On Christmas Eve, I purchased a $30 shirt and, to my knowledge, was not asked if I wanted a receipt nor was one provided to me at the point of sale.When I returned to the store seeking to exchange the shirt for a smaller size, I was informed that I could not do so without a receipt, despite having paid with my card. Furthermore, I was told that no exchanges or refunds are permitted without a receipt, even though the transaction was completed via card payment. The staff member mentioned that many customers had been turned away in recent days, which I find unacceptable.Given the timing during the festive season, I believe a reasonable grace period for exchanges would be appropriate, especially since I was not asked if I wanted a receipt in the first place. It seems concerning that Target’s policy now hinges solely on the possession of a receipt, which in many cases is not explicitly requested or provided. This appears to be a strategic move to limit returns and exchanges, possibly to boost record profits.This experience has led me to question the value of being a loyal customer of Target. I trust that you will review this policy and consider the importance of customer service and honesty during such a peak shopping period.
Since joining Kmart target has gone down hill fast. From quality to customer service to product availability and everything in between. Absolute disgrace. And for the prices of some stuff there I’m better off shopping at country rd or seed..
If I could give them a 0 I would. I have spent countless hours trying to get through time and time again. My order got rejected for some reason they couldn’t answer before sending a message saying:We are sorry to advise that your order has been rejected.Your order can be rejected for a number of reasons.It can be anything from mismatch in email address, payment details, personal details, etc. Or it can just be a random review as we periodically do this to protect the security and integrity of your own details and the Target Online store. Which we do outline in our terms. Before we can release or a new order can be placed, we need to verbally confirm your details over the phone. Please contact our team on xxx.I had called through twice before receiving this email and each time I verified the details on my account. Unfortunately this was not enough and they needed me to ring in a third time. Each phone call in means half an hour wait time. Some times I was hung up on by the person so I had to ring back in and wait another 30 minutes.Honestly the worst service I have received in my whole life which is why I’m leaving this review. Because of this service I also won’t receive my child’s present in time for Christmas as well. I don’t even know why they would reject it in the first place. The account is mine. The cards on account are mine. The email is mine. The address is same as on the cards which is also mine. There’s no reason my order should have been flagged or rejected.I actually never want to shop at target again.
1 of 3 separate deliveries have been lost, and frankly not much has been done to recover my lost $338 LEGO. I think they are hoping to wait till a time has lapsed. They bleeped up because Im a dog with a bone and I will not rest until my kids christmas present is found.Pretty mad right now!
The customer service is absolutely terrible. Returns are not acknowledged. Most stores acknowledge the return of the parcel and provide a refund immediately. The customer service chat is poorly managed, often noone answers. I get a message ' you are number 1 in queue, wait time of 30 seconds'. 10 mins later, nothing changes.
Hi I was shopping at Helensvale Target and needed customer service for a number of things that required returning clothing, computer searching for some products and also phoning a store and putting items on hold. Nicola King provided these services for me. Oh my, old fashioned service, polite, patient, courteous, efficient, respectful and dealing with a real person what a real credit to your Target team and for Target customers, So happy about this.
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