Review Time
I deeply regret hiring this developer. The entire experience was disappointing, unprofessional, and ultimately a waste of both time and money. They did not fulfill the work as outlined in their quote, and after extended periods of silence, their responses were often rude and combative, placing blame on us for not providing "clear enough instructions," despite our detailed guidance and examples from the beginning. Communication was erratic, deadlines were neglected, and rather than taking responsibility for their shortcomings, they became dismissive and deflected blame. This was not simply a communication problem — it was a lack of professionalism. I strongly advise against working with them if you value your time, peace of mind, or budget.
I deeply regret choosing this developer. The entire experience was frustrating, unprofessional, and ultimately a waste of time and money. They did not fulfill the work as outlined in their quote, and after long periods of silence, their responses were often rude and combative, blaming us for not providing 'clear enough instructions' despite our detailed guidance from the start. Communication was erratic, deadlines were consistently missed, and instead of taking responsibility for their shortcomings, they deflected blame and became dismissive. This was not merely a communication issue; it was a matter of professionalism. If you value your time, sanity, or budget, avoid working with them.
I initially selected this service based on a recommendation from my client. While researching, I noticed they had done work for another company I liked. The first warning sign was their demand for upfront payment of 5k. I agreed due to a tight deadline. I had intended to use another service for data migration, but they assured me they could handle it better, so I let them proceed. Initially, things went well, but soon deteriorated. The founder was communicative at first but became combative, providing more excuses than results. At times, he was pleasant, but other times it felt confrontational. My last emails went unanswered, and my messages were filtered through a UI developer. They insisted on using an outdated portal for requests, refusing video chats or calls. Communication was frustratingly slow, and my project was auto-closed multiple times, requiring me to request re-opening. The deliverables were subpar, with constant mistakes and no quality assurance. I ended up hiring other teams to fulfill the tasks this service couldn't complete, which doubled my costs. I learned that their customer service and project management tools are outdated and ineffective. My biggest regret is not vetting them properly before making payment.
I provided this service with a clear outline of how I wanted a feature on my website to function. They assured me they could deliver, and I paid upfront as per their quote. However, halfway through the project, they attempted to charge me more, claiming it would take longer than initially expected.
It's unfortunate that I have to give even one star to review this service. 'Avoid' doesn't even begin to cover it. They were recommended by my website developer, which made me trust them. However, their customer service was appalling. I hired them for website speed optimization with a promised completion time of 3-6 days at $280. I granted them access immediately, but it took them 5 days to accept the invite. After finally completing the task, they claimed they couldn't make the website faster despite doing all possible optimizations. My money is gone, and they refuse to refund. Their access to my website makes me anxious, and I plan to inform my developer about this experience. I wish I had checked for reviews beforehand, as most of them are negative. It's disheartening that a company has such a poor reputation. I pride myself on customer satisfaction, and it's sad to see that they do not.
I was referred to this service by a fellow merchant who had a positive experience years ago. Unfortunately, my encounter was quite the opposite. Their response times were incredibly slow and unprofessional, even when providing a simple quote. When I finally received it, the cost was excessive, and the estimated completion time was unreasonable. I declined the quote, as I could only imagine how long the actual work would take if they were this slow at quoting. Additionally, their staff seemed to misunderstand my requirements repeatedly. Overall, this experience was disappointing, and I wouldn't recommend their services.
I approached this service to customize a template according to our specifications and paid upfront. After a week without communication, I was frustrated enough to post on their social media. They promptly refunded my payment, stating that their service was not suitable for my needs. Let me be clear: they are not experts, and I am appalled by their unprofessional treatment of potential customers. Stay away from this service.
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