Review Time
The process took far too long; I've been waiting a week and a half for my application to be completed. I've requested an update for three days, but no one has bothered to respond. I'm willing to spend $528 if the service is timely and accurate. They definitely need better training in customer service and how to appreciate their customers.
The delays have been frustrating; I've been waiting for over a week and a half for my application to be completed. After three days of asking for updates, I received no response. I'm willing to pay $528 if the service is prompt and accurate, but they clearly need better training in customer service and appreciation.
I'm extremely dissatisfied with how this company handled my situation, particularly their refusal to refund $29.99 for a service that was never provided. As a disabled individual, I relied on them for a tax extension, only to find out my accountant had already filed one. The process took mere minutes, but they still insisted the fee was non-refundable, which feels exploitative. Their dismissive responses ignored the fact that I received no value for my payment. This lack of integrity and compassion is troubling, and I strongly advise others to avoid this service.
I cannot recommend this service at all. The fees they charge are outrageous and do not reflect the amount of work done. I completed my taxes in just six minutes using another platform, yet they charged me over $500 regardless of the actual work involved. This is incredibly disrespectful to those of us who work hard for our money. Additionally, I received zero communication or updates during the entire process, which is unacceptable given the amount charged.
The company filed my taxes without my consent and charged me $528 for it. They are now withholding my money instead of depositing it into my account. It’s unbelievable that they would file taxes without my signature. I would rather pay a reputable service where I would have already received my money.
This service lured me in with promises of a smooth tax filing experience, but it turned out to be the opposite. I was charged $550 for work I did myself, which is an outrageous price compared to what I’ve paid with other platforms. I felt misled and ultimately disappointed.
After submitting all required documentation, I was informed that my request for a refund anticipation loan was denied. Despite asking them not to file my taxes, they did so anyway. I have yet to receive any confirmation or my tax forms, and the lack of communication is unacceptable.
I applied for a loan for an emergency and became worried when I learned I wasn't approved. After several attempts to communicate my wishes about my tax filing, I received no response. This lack of professionalism raises serious concerns about their operations.
I applied for a loan and was told I needed to provide my paycheck stub, which I complied with. However, after reading negative reviews, I decided not to proceed. When I asked about their banking practices, I was given vague responses. The requirement for an EIN for a loan seems misleading, as it appears to be a tactic to file taxes without consent.
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