Review Time
I am on an autoimmune healing journey with Muriel and find her an invaluable support. I looked for a practitioner with lived experience of chronic health, and mast cell activation syndrome / immune system experience and I found all that and more. Muriel is Shoemaker Protocol trained, which is probably the biggest game changer for the health issues I have.
When I started with Muriel I was eating only mince and rice. Today I had a rainbow coloured salad and could actually eat the same food as my family. I'm not healed yet but I came to Muriel with multiple chronic health conditions, some of which are a longer journey to fix. I'm so glad to be on this journey with someone as kind and intelligent and thoughtful as Muriel.
I am so very pleased to have found Muriel. I had been suffering for some time with debilitating digestive issues to the extent that I was afraid to go out in case I was caught short. After a number of appointments with different drs and tests I was discharged as merely having IBS with no further treatment, support or advice. It was at the start of lockdown that I decided I needed a different approach and was confined to looking online. I have always kept fit and been interested in wellbeing so it felt unfair to be suffering as I was. What drew me towards Muriel was her own health journey and pathway to finding solutions to a chronic condition. In a very different way her story and experience of suffering a chronic condition resonated and inspired me to explore an holistic approach with her. She had to close her clinic because of lockdown so we met on zoom and I immediately found Muriel to be very approachable, she put me at ease, provided a safe environment to talk openly and she patiently took the time to fully understand my symptoms. Muriel provided a detailed plan after the first consultation which was a helpful summary and plan until the next appointment. I was so pleased and relieved to see results within the first couple of weeks. With Muriel’s help, guidance and extensive knowledge I have learnt so much not only about my triggers but also being able to better spot the often difficult subtle symptoms which can easily be overlooked. I have gratefully reintroduced many food groups I previously enjoyed too. I have more energy, my skin has improved, I no longer suffer low blood sugar and previous joint pains have eased too. I cannot thank her enough for her patience, advice and commitment to helping me. Each time I speak to her I learn something new or have another avenue to explore if I wish to. She is very relaxed and always leaves the decision on way forward to me. What I also appreciated was the way she encouraged me to continue dialogue with my GP who once went onto do further tests based on Muriel’s advice and which proved also helpful. She offers flexible packages which helps and indeed I continue to have consultations with her since I have decided to delve deeper into some areas of interest with her help in my wellbeing journey even though I now consider I no longer suffer with IBS. I cannot recommend Muriel highly enough!
Muriel is so friendly, kind, and very understanding, and I can tell that she genuinely cares about me as a patient. Importantly, she explains what I am experiencing and why in terms I can understand, and she does so with such confidence, which I find so reassuring. Even though, we're still in the early days of my treatment for Chronic Inflammatory Response Syndrome (CIRS) from severe mould exposure, her plans, supplements, and all the recommendations she has given me has helped me to get my life back because before finding the clinic, my health had taken such a catastrophic turn and I felt very despondent with the prospect that I might be this way for the rest of my life. Muriel has helped me to see that I can recover and I am already getting such amazing results from her care. Finding the autoimmune clinic very much felt like winning the lottery because for the first time, I felt there was a health service out there that knew and understood the cause of my illness and would know how to treat my symptoms. I originally found the clinic in August 2025, but I initially hesitated until I had a bad flare up in December. I entirely regret waiting from August until then before getting in touch. Given my experience, I feel it is so important that anyone who is sick with and suffering from autoimmune issues knows about Muriel, her team, and the clinic because they really can make you better. Be prepared that as a patient, one must fully engage with all the supplements, tests, lifestyle and dietary changes etc that are included within the plans in order to see results. Ultimately, Muriel and her team can provide us with the correct guidance, but that needs to be matched by a personal effort to be open to all recommendations and instructions, an acceptance that some things might work and some things won’t, and that one needs to have a strong determination to get better too. Saying this, Muriel and her team are so flexible and able to adapt and tailor things according to your limitations and needs. And if this isn’t convincing enough, the price for her care is an absolute bargain for a private clinic! A friend of mine was genuinely interested in the clinic because of her own autoimmune issues she is experiencing, and I was delighted that I could refer her to here with such confidence. I am so very excited to continue my recovery and health journey with Muriel.
I have Hashimoto's and was diagnosed a year ago. This resulted in 3 cancer referrals at the same time for different areas of the body. I say this so you have an idea where Muriel started. I put myself on the AIP diet before working with Muriel. As a foodie, I was very, very sad at the time I found the Autoimmune clinic.Muriel in the last 9 months has turned my life around. I have seen a plethora of consultants and they all stay in their specialised field, but autoimmune disease covers the whole body, creating challenges in many areas. Muriel understands this and was the first professional who made me feel "I am not stupid", my symptoms made some sort of sense to someone at last. I found Muriel to be very experienced, passionate about healing and with great resources, but more than this, I really like her as a person. She hears me and feels the confusion, she understands the frustrations and is a kind human being, which I love. Session 1. Muriel increased my energy levels and made me ready to work with her how to fight this disease, this improved my tolerance, sadness and anxiety. Do not kid yourself here, dietary changes are difficult and challenging, be ready to do the hard work day in day out to feel well If you're reading this, I feel you in need of real support and professional guidance, as I was.There is a lot of YouTube out there selling their wares; usually vitamins. Note: Muriel recommends healthy levels of vitamins and recommends companies which are independent. I personally like this. Session 2: Muriel was like Sherlock Holmes tracking and tracing the things I didn't know were issues. After a hospital mix up, iodine flooded my system which shouldn't have happened Muriel tracked this and changed my diet. Sadly stopped some foods I loved. I stuck with her plans to the letter, all the changes, all the vitamins. I started to feel well, most of the time, Hashimoto's flares became less frequent, this continued. I can now squash a flare between a day to a week. (For me this is amazing!) I am GREAT! This moved my health to next level. Now I have great energy, work physically, (can do this again); game changer, and now have a goitre which is half the size it was. More than anything I have the tools to control my issues. When I have a reaction to a food or stress I know how to manage my diet and life to get things back in control. This is a two way street and we have to work with Muriel to get the best out of our sessions. For me she has been my ROCK! I will be working with Muriel for the foreseeable future every 4 months to keep things going in the right direction. I realise this is a long review, but think if you're lost and fed up this may help.
I am on an autoimmune healing journey with Muriel and find her an invaluable support. I looked for a practitioner with lived experience of chronic health, and mast cell activation syndrome / immune system experience and I found all that and more. Muriel is Shoemaker Protocol trained, which is probably the biggest game changer for the health issues I have.When I started with Muriel I was eating only mince and rice. Today I had a rainbow coloured salad and could actually eat the same food as my family. I'm not healed yet but I came to Muriel with multiple chronic health conditions, some of which are a longer journey to fix. I'm so glad to be on this journey with someone as kind and intelligent and thoughtful as Muriel.
* Honest Review Aug2025"Following a review process initiated by the clinic, Trustpilot confirmed on 21.01.2026 that my review was not defamatory and accurately reflected my personal experience. As a result, this is reinstated honest review.I am genuinely pleased to see that the clinic has since introduced changes aimed at improving clarity and client experience, which will hopefully benefit people seeking support for autoimmune conditions.That said, there was a clear misalignment between the service provided and my expectations, and my review reflects this reality rather than any exaggeration. The consultation lacked technical depth, I would not recommend services to my friends and regret signing up in Aug2025. Key points from my experience:1. My stated goal- clearly outlined in my emails, intake forms, and assessment- was to first identify root causes through appropriate investigation, including gut testing, before introducing new supplements. However, I was given a protocol that was not fully explained during the consultation and was advised to begin eight expensive new supplements and probiotics immediately, without prior testing or a clear rationale. I specifically asked for gut testing so that we could work with data rather than hypotheses. This request was not addressed. The protocol also contained generic dietary advice, errors, and broken links.2. Despite providing a detailed 18-year health history prior to the consultation, the only test recommended was a basic IgE allergy panel, which I did not feel was sufficient given my symptoms and complexity.3. I paid over £500 for the service, expecting careful communication and alignment with my clearly stated needs. Instead, there was a significant disconnect between my expectations and Muriel’s clinical approach, resulting in confusion and dissatisfaction rather than clarity.4. The protocol was not adequately explained during the consultation, and I was unable to ask meaningful questions at the time. Once I received the written protocol and raised serious concerns, I was informed that further discussion would require an additional paid consultation costing £300. At that stage, I decided it was not a good use of my time or money and requested to withdraw from the service.5. I appreciate that a pro-rata refund was issued. However, this does not change the fact that the experience itself did not meet my expectations for a premium-priced, individualised service.I wish The Autoimmune Clinic success in its mission of “getting to the root cause of your condition & symptoms” and hope the clinic continues to improve its services by maintaining transparency, setting realistic expectations, clearly explaining protocols, and ensuring that recommendations are evidence-based and appropriate for each individual client.
farcical company do not trust!had really bad experience with this clinic STAY AWAY claims to help with lots of different treatments but ive been using this clinic for months and still no change. Save some money by choosing anywhere but this place. rip off
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